STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Field Technician
Monroe, MI (Onsite/Field)
W2 contract role
12 Months then eligible for Contract renewal
Job Description:
In field technical support of various IT devices and supporting infrastructure.
Key Accountabilities
- Configuring devices to connect to a network and resources – setting up security policies, user profiles, and network access.
- Basic Troubleshooting
- Primary Applications (Windows II)
- Mapping within Primary Applications
- Imaging
- Reoccurring Database updates
- Desktop Apps (MDT Diagnosis Tool, MDT Printer set up, Mappoint, GT Viewer)
- General device repair (Replacement of CMOS, hard drive, screen protector, main battery, internal modem, internal GPS replacement)
Preferred
- Efficient organizational skills and Information gathering skills.
- Min 2-year experience supporting Windows II
- Work as a team member and support multiple clients.
- Intermediate problem-solving skills.
- Intermediate computer skills (word, excel).
Other Requirements
- Intermediate written and presentation communication skills.
- Valid driver’s license and insurance
- Reliable transportation which can carry 300 lbs.
- Customer support skills and phone skills.
- Knowledge and familiarity with PC setup and installation of software.
- Provides 24 x 7 trouble response when needed.
- Passes initial Department of Transportation (DOT) drug screens and random drug testing
Minimum Education & Experience Requirements
- Associates degree in related field and 1-2 years’ experience or a High School diploma or GED and 3-5 years prior experience
*Beware of scams. S3 never asks for money during its onboarding process