Senior Project Manager

Location: Charlotte, NC or West Des Moines, IA (Hybrid – 3 Days Onsite)
Duration: 12-Month Contract (Potential for Extension or Contract-to-Hire)
Industry: Financial Services
Interview Process: One 30-minute Microsoft Teams interview

Position Overview

We are seeking an experienced Senior Project Manager (PM5) to lead strategic migration efforts within a large-scale Contact Center Modernization Program. This highly visible, multi-year initiative is one of the organization’s top strategic priorities and is focused on consolidating contact center applications and migrating customer service operations to a modern cloud-based platform through 2027.

The ideal candidate is an accomplished project manager with extensive experience leading enterprise technology initiatives within the financial services industry. This individual will drive end-to-end project delivery, influence executive stakeholders, coordinate cross-functional teams, and ensure successful adoption of modern contact center technologies while maintaining operational continuity.

Key Responsibilities

Lead end-to-end delivery of contact center migration waves from planning and discovery through development, testing, deployment, and post-implementation support.
Manage complex project plans, schedules, budgets, risks, dependencies, and deliverables across multiple workstreams.
Partner with business leaders, contact center operations, technology teams, and program leadership to ensure successful execution of migration activities.
Build strong relationships with executive stakeholders to gain alignment, remove roadblocks, and drive timely decision-making.
Coordinate activities across a team of project managers, sharing best practices, lessons learned, and ensuring consistency across migration waves.
Develop and execute change management strategies that support successful adoption of new cloud-based contact center capabilities.
Lead project governance activities including status reporting, steering committee updates, risk management, issue resolution, and executive communications.
Coordinate technology implementations impacting contact center operations, including IVR platforms, agent desktop solutions, workforce management, and scheduling tools.
Facilitate collaboration between business, technology, infrastructure, vendor, and operations teams to deliver successful project outcomes.
Support critical migration events that may require extended hours or onsite leadership during deployment windows.
Drive continuous process improvements to enhance project execution, delivery quality, and operational efficiency.
Ensure projects are delivered on schedule, within scope, and aligned with organizational priorities.

Required Qualifications

Extensive Project Management experience leading large-scale technology and business transformation initiatives.
Strong background managing enterprise projects within the financial services or banking industry.
Experience leading organizational change management and technology delivery initiatives.
Strong understanding of contact center operations, customer service processes, and consumer banking environments.
Demonstrated experience managing projects using both Agile and Waterfall delivery methodologies.
Proven ability to manage multiple concurrent projects with competing priorities in fast-paced environments.
Exceptional leadership, organizational, and stakeholder management skills.
Experience influencing senior leaders and driving consensus across cross-functional organizations.
Strong risk management, issue resolution, and decision-making capabilities.
Excellent written, verbal, and executive-level communication skills.

Preferred Qualifications

Experience leading cloud platform migration initiatives, particularly involving customer-facing contact center environments.
Familiarity with Interactive Voice Response (IVR) platforms, workforce management systems, and agent scheduling technologies.
Experience supporting enterprise contact center modernization or digital transformation programs.
Knowledge of cloud technologies and their impact on customer service operations.
Experience working within highly regulated financial services organizations.

Preferred Tools & Technologies

Monday.com or similar enterprise project management platforms
Microsoft Project
Microsoft Office Suite (Excel, PowerPoint, Word)
Jira and Confluence (preferred)
Cloud-based contact center technologies
IVR and workforce management platforms

August 4, 2026

Supplier Enabled & Ariba Operations Specialist

Supplier Enablement & Ariba Operations Specialist

Location: West Des Moines, IA
Secondary Location: Charlotte, NC
Duration: 12 Months
Pay Rate: $30-$35

Job Summary

We are seeking a highly organized and self-motivated Supplier Enablement & Ariba Operations Specialist to support supplier setup and maintenance activities associated with Ariba and PeopleSoft projects. This role will manage end-to-end supplier onboarding and maintenance requests, troubleshoot complex issues, support system cleanup initiatives, and ensure accurate supplier data.

The ideal candidate is an independent problem solver who can manage high volumes and escalations with minimal supervision while collaborating effectively across Supply Chain Management and business teams.

Key Responsibilities

Create new suppliers and modify existing supplier records within Ariba and PeopleSoft.
Manage end-to-end supplier setup, maintenance, and onboarding requests.
Troubleshoot and resolve complex supplier and process-related issues.
Respond to questions from internal teams, managers, and external suppliers.
Prioritize and independently resolve escalated requests.
Partner with Ariba, Sourcing & Contracts, Procurement, Accounts Payable, Enabling Capabilities, and Business Groups to ensure successful supplier onboarding and transaction readiness.
Perform system cleanup activities, including researching and inactivating unused supplier locations.
Analyze process risks and identify opportunities for improved controls and efficiency.
Develop and maintain procedures, documentation, and training materials.
Ensure supplier data accuracy and maintain a reliable system of record.
Support increased supplier activity associated with ongoing technology projects and system implementations.

Required Qualifications

Experience with supplier onboarding, supplier management, procurement operations, or related business processes.
Experience working with SAP Ariba and/or PeopleSoft preferred.
Strong analytical, research, and problem-solving skills.
Ability to manage escalations and complex requests independently.
Exceptional attention to detail and data accuracy.
Strong written and verbal communication skills.
Ability to collaborate effectively with internal stakeholders and external suppliers.
Self-starter capable of working independently with minimal direction.
Experience documenting procedures, identifying process risks, and supporting continuous improvement.

July 31, 2026

Software Engineer

Software Engineer

Duration- 18 Months

Locations–Des Moines, Charlotte, Minneapolis, Las Colinas

Hybrid

Pay- $70/Hr

REQUIRED SKILLS

Experience leading large-scale production support using ITIL practices;
Supporting AI/ML and LLM-based systems; managing reliability, observability, incident response, and operational risk; expertise across on-prem, hybrid, and public cloud environments;
CI/CD tools (Jenkins, Artifactory, UDeploy, Terraform);
Automation (Ansible), observability platforms (AppDynamics, Splunk, Grafana, BigPanda, Application Insights);
Resilient system design
Support for large-scale Java/.NET applications and Oracle/MSSQL databases.

July 28, 2026

IC&E Designer III (Smart Instrumentation / AutoCAD)

Location: Geismar, LA or Ames, IA-On-Site
Duration: 12 Month Contract
Industry: Oil & Gas / Refining / Industrial Manufacturing
Job ID: CVX2JP00030236
Rate: $45-$50/Hr

Position Overview

Seeking an experienced Instrumentation, Controls & Electrical (IC&E) Designer to support industrial facility operations through Smart Instrumentation (SI) and AutoCAD design execution. This role is responsible for field verification, as-built documentation, instrumentation database maintenance, and electrical/instrumentation design support for Management of Change (MOC), maintenance, and capital projects within operating process facilities.

The ideal candidate will possess extensive experience working in brownfield industrial environments, supporting instrumentation and electrical systems documentation, and maintaining accurate engineering records within Process Safety Management (PSM) regulated facilities.

Key Responsibilities

Perform field walkdowns and site surveys to verify instrumentation and electrical installations.
Execute as-built reconciliation activities by incorporating field-verified conditions and redline markups into engineering documentation.
Maintain and update Smart Instrumentation (SI) databases, including:
- Instrument Index
- Loop Module
- Wiring & Termination Module
- Instrument Tag Registers
- Specification Sheet Modules
Create, revise, and maintain AutoCAD drawings including:
- Electrical One-Line Diagrams
- Wiring Diagrams
- Cable Schedules
- Motor Schematics
- Control Loop Drawings
- Panel and Marshalling Cabinet Drawings
- General Arrangement and Installation Drawings
Support Management of Change (MOC) implementation through design documentation updates.
Identify and resolve discrepancies between field conditions, Smart Instrumentation records, and engineering drawings.
Coordinate with engineers, reliability teams, maintenance personnel, and operations stakeholders.
Ensure engineering documentation remains compliant with Process Safety Management (PSM) requirements.
Support maintenance and capital project execution through accurate design deliverables.

Required Qualifications

High School Diploma or GED.
Additional technical coursework in:
- Instrumentation Technology
- Electrical Design
- CAD Drafting
- Smart Instrumentation (SI) / SPI / INtools
Minimum 5 years of industrial IC&E design or drafting experience.
Strong AutoCAD experience in industrial environments.
Hands-on Smart Instrumentation (SI), SPI, or INtools experience.
Experience performing field verification and site walkdowns.
Experience generating and maintaining as-built documentation.
Experience supporting operating industrial facilities.
Strong understanding of instrumentation and electrical documentation.

Preferred Qualifications

Associate Degree in Electrical Technology, Instrumentation Technology, Drafting & Design Technology, or related field.
10+ years of industrial IC&E design experience.
Extensive Smart Instrumentation (SI), SPI, or INtools experience.
Experience supporting Management of Change (MOC) processes.
Experience working in refineries, chemical plants, petrochemical facilities, terminals, pipelines, or other PSM-covered facilities.
Strong understanding of instrumentation, controls, and electrical systems.
Experience supporting brownfield facility modifications and upgrades.

Desired Technical Skills

Smart Instrumentation (SI)
SmartPlant Instrumentation (SPI)
INtools
AutoCAD
Instrument Index Management
Loop Design
Wiring & Termination Design
Electrical One-Line Diagrams
Cable Schedules
Motor Schematics
Control Loop Drawings
PSM Documentation
MOC Documentation
Brownfield Design
Field Verification
As-Built Documentation

June 23, 2026

Senior Tableau Administrator

Location: Columbus, OH : Des Moines, IA : Charlotte, NC : Irving, TX
Duration: 6 Month Contract

Overview

We are seeking a Senior Tableau Administrator with experience managing large-scale Tableau environments to support enterprise data and infrastructure initiatives. This role will focus on administration, automation, and operational support of Tableau platforms, while collaborating with infrastructure and data teams to ensure stability, performance, and scalability.

The ideal candidate will bring strong Tableau Server administration expertise, along with Python scripting and version control experience. Exposure to automation tools such as Ansible is a plus.

Key Responsibilities

Administer and maintain enterprise Tableau Server environments supporting large-scale data and analytics initiatives.
Monitor and optimize Tableau performance, scalability, and system reliability.
Manage user access, security configuration, and governance policies within Tableau environments.
Develop Python scripts to automate administrative tasks, monitoring, and operational workflows.
Utilize GitHub for version control and collaboration on infrastructure scripts and configurations.
Support infrastructure and engineering teams in deploying and maintaining Tableau-related services.
Troubleshoot and resolve platform, performance, and connectivity issues.
Collaborate with engineering and analytics teams to ensure platform stability and operational efficiency.

Required Qualifications

4+ years of infrastructure engineering or platform administration experience.
Hands-on experience with Tableau Server administration in enterprise environments.
Experience working with large-scale Tableau deployments.
Strong Python scripting experience for automation and operational tasks.
Experience using GitHub or similar version control tools.
Solid understanding of infrastructure engineering principles and system operations.

Preferred Qualifications

Experience with Ansible or other infrastructure automation tools.
Experience supporting data analytics or BI platforms in enterprise environments.
Familiarity with monitoring, performance tuning, and capacity planning for analytics platforms.

June 22, 2026