STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Strategic Staffing Solutions is currently looking for a Patient Registration Representative for a W2 contract opportunity with one of our clients!
Job Title: Patient Registration Representative
Duration: 6-month contract with possible extension
Role type: W2 contract engagement, No C2C.
Location: Grand Blanc, MI
Shift Time: Possible shifts:** 12-hour shift, 3-days a week; every other weekend 8-hour shift, Monday – Friday with every other weekend ***Shift times available:*** 12pm-8pm / 2pm-10pm / 6am-6:30pm / 6pm-6:30am
Key Skills:
-One (1) year of experience related to patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
-Strong computer skills and working knowledge of Microsoft Office products.
Duties:
-Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.
-Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers.
-Advocates on the caller/customer behalf to ensure their needs are met.
-Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.
Skills:
-One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
-Strong computer skills and working knowledge of Microsoft Office products.
-Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
-Must be willing to be on your feet for long periods and able to instruct others.
-Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.
Preferred Skills & Experience :
-EPIC training/experience.
-Insurance payor systems experience.
-ICD-10 medical terminology experience.
Education :High School Diploma.
“Beware of scams. S3 never asks for money during its onboarding process.”
