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  • UX Content Designer / UX Writer

    UX Content Designer / UX Writer

    Location: Remote
    Duration: Contract
    Pay Rate: $40-$45/hr

    We are seeking an experienced UX Content Designer / UX Writer to create clear, engaging, and high-performing digital content experiences for enterprise web platforms. This role will focus on developing user-centered content that supports business objectives while improving usability, accessibility, SEO performance, and overall customer experience.

    The ideal candidate has a strong background in UX writing, content design, and SEO-driven digital experiences, with the ability to collaborate closely with design teams, stakeholders, and subject matter experts in a fast-paced environment. This individual should be comfortable working directly within Figma and delivering polished content under tight deadlines.


    Key Responsibilities

    • Develop clear, concise, and engaging digital content for web experiences
    • Create user-centered content aligned with brand voice, accessibility standards, and SEO best practices
    • Collaborate with UX designers, product teams, stakeholders, and subject matter experts to support digital initiatives
    • Translate business requirements into effective and intuitive content experiences
    • Write and edit UX copy for webpages, components, modals, forms, and digital workflows
    • Ensure consistency across digital experiences through adherence to style guides and content standards
    • Optimize content for search visibility and usability while maintaining conversational, customer-friendly language
    • Work directly within Figma to update and manage content inside design components and prototypes
    • Review and revise content based on stakeholder feedback and evolving business needs
    • Support content strategy initiatives across multiple digital touchpoints
    • Manage multiple assignments simultaneously in a deadline-driven environment
    • Deliver high-quality work within short turnaround timelines ranging from 1–3 days depending on complexity

    Required Qualifications

    • 6+ years of experience in UX writing, content design, digital copywriting, or content strategy
    • Strong experience writing for digital experiences and SEO-focused web content
    • Experience collaborating with UX/UI design teams and cross-functional stakeholders
    • Strong understanding of human-centered design principles
    • Experience applying accessibility standards and content best practices
    • Proficiency using AP Style and enterprise style guides
    • Ability to write in a clear, concise, conversational tone
    • Strong organizational skills with the ability to manage competing priorities
    • Excellent written and verbal communication skills
    • Strong portfolio or writing samples demonstrating UX/content design experience

    Required Tools & Technologies

    • Figma
    • SEMrush
    • Microsoft Word

    Preferred Qualifications

    • Experience supporting enterprise-level digital experiences
    • Experience working in highly regulated industries such as financial services, insurance, healthcare, or banking
    • Familiarity with design systems and component-based content workflows
    • Experience working within Agile environments
    • Understanding of omnichannel content strategy and user journeys

    Daily Responsibilities Within Figma

    • Edit and update text within components, frames, prototypes, and modals
    • Navigate layers and design panels within complex design files
    • Apply formatting updates including typography, bullet structures, and style changes
    • Ensure alignment with design system standards and content guidelines
    • Review and manage version history updates as needed

    Ideal Candidate Profile

    • Strong UX/content design mindset with attention to detail
    • Comfortable working independently in a fast-paced environment
    • Able to adapt writing style based on audience, platform, and stakeholder feedback
    • Skilled at balancing user experience, SEO, accessibility, and business objectives
    • Collaborative, proactive, and highly organized
    May 18, 2026
  • Project Manager – PMO (Construction / Contract Management)

    Strategic Staffing Solutions is currently looking for a Project Manager – PMO (Construction / Contract Management), a W2 contract opportunity with one of our largest clients!

    Project Manager – PMO (Construction / Contract Management)
    Duration: 12 months
    Role Type: W2 contract engagement with a possibility to extend.
    Schedule: Onsite/Hybrid

     

    This is a W2 contract opportunity with our company that MUST be worked on a W2 ONLY; there is NO C2C/NO 1099 eligibility for this position. 

     
    Job Summary:

    Seeking a Project Manager within the PMO to lead the planning, execution, and close‑out of capital and infrastructure projects with a strong emphasis on construction execution and contract management. This role is responsible for managing scope, schedule, cost, contractor performance, and risk across assigned projects, ensuring safe, compliant, and cost‑effective delivery.

    The ideal candidate brings hands‑on construction experience and/or deep contract administration expertise, is comfortable working with EPCs and external vendors, and can operate effectively in a regulated utility environment.

    Key Responsibilities

    Project Planning & Execution

    • Manage intermediate to large capital projects from authorization through close‑out using formal PMO methodologies
    • Define and control project scope, schedule, budget, and risk
    • Coordinate engineering, construction, commissioning, and close‑out activities
    • Ensure projects are delivered in accordance with approved scope, schedule, and funding

    Construction & Field Oversight

    • Support day‑to‑day construction execution, working closely with general contractors and specialty subcontractors
    • Monitor construction progress, resolve execution issues, and escalate risks as needed
    • Ensure compliance with safety, environmental, and regulatory requirements
    • Participate in site walks, progress reviews, and contractor coordination meetings as required

    Contract & Commercial Management

    • Lead or support contracting strategy development aligned with labor utilization and sourcing strategies
    • Coordinate bid packages, contractor evaluations, and supplier selections
    • Administer contracts, including:
      • Change orders
      • Claims and disputes
      • Payment approvals
      • Performance evaluations
    • Manage change control processes to protect cost and schedule integrity

    Financial & Performance Management

    • Manage project expenditures and forecasts
    • Track and report key performance indicators (scope, schedule, cost, risk)
    • Provide regular status updates to PMO leadership and business stakeholders
    • Ensure accurate project documentation and financial close‑out

    Cross‑Functional Collaboration

    • Partner with Engineering, Supply Chain, Safety, Legal, and Operations teams
    • Support PMO governance processes and standardized reporting
    • Contribute to continuous improvement of PMO tools, templates, and processes

    Required Qualifications

    • Bachelor’s degree in:
      • Engineering, Construction Management, Project Management, Business, or related field
      • (or equivalent combination of education and experience)
    • 3–6 years of project management experience in:
      • Construction, capital projects, utilities, infrastructure, or industrial environments
    • Demonstrated experience with:
      • Contractor and vendor management
      • Cost control and change management
      • Schedule and risk management
    • Strong working knowledge of:
      • Contract administration principles
      • Capital project lifecycle execution

    Preferred Qualifications

    • Utility, energy, or regulated infrastructure experience
    • Strong background in contract management, claims mitigation, or commercial negotiations
    • Familiarity with:
      • EPC delivery models
      • PMO governance frameworks
      • Commissioning and handover processes
    • PMP or equivalent certification (preferred, not required)

    Core Competencies

    • Construction‑aware project leadership
    • Contract and commercial acumen
    • Strong written and executive‑level communication
    • Ability to manage multiple stakeholders without direct authority.
    • High accountability for safety, quality, and financial outcomes

      

     

    “Beware of scams. S3 never asks for money during its onboarding process.”

    May 14, 2026
  • Sr Automation Test Engineer

    Strategic Staffing Solutions is currently looking for a Sr. Automation Test Engineer, a W2 contract opportunity with one of our largest clients!

     

    Sr. Automation Test Engineer

    Location: Detroit, MI – 3 days in office
    Duration: 12 months then eligible for Contract renewal

    Role Type: W2 contract engagement 
    Top Skills:

    • 7+ years of experience in software testing and quality engineering.
    • 5+ years of experience building automation frameworks from scratch.
    • Strong hands-on experience with Playwright (mandatory).
    • Strong experience using Browser Stack for cross-browser and mobile testing(Appium) (mandatory).

     

    This is a W2 Contract Opportunity with our company that MUST be worked on a W2 ONLY; there is NO C2C/NO 1099 eligibility for this position. 

     

    Job Summary

     

    Senior Automation Engineer (Web & Mobile)

    We are seeking a highly experienced Senior Automation Engineer to design and implement a scalable automation framework for web and native mobile applications. This role will support automation strategy, build the framework from scratch, and train QA engineers to adopt automation best practices.

    The ideal candidate has strong hands-on experience with modern automation tools, CI/CD integration, and the ability to mentor teams transitioning from manual testing to automation. 

     

    Key Responsibilities

    Automation Framework Development

    • Design and implement a scalable automation framework from scratch for both web and native mobile applications.
    • Establish coding standards, reusable components, and best practices for automation.
    • Implement maintainable architecture patterns such as Page Object Model / Screen Object Model.
    • Ensure automation frameworks are scalable, reliable, and easy to maintain.

    Web Automation

    • Develop automated UI tests using Playwright.
    • Implement cross-browser testing and stable test execution strategies.
    • Ensure automation coverage for critical regression and end-to-end scenarios.

    Mobile Automation

    • Build automation for native iOS and Android apps using tools such as Appium or similar frameworks.
    • Integrate tests with device cloud platforms like BrowserStack.
    • Manage testing across multiple devices, OS versions, and screen sizes.

    CI/CD Integration (Nice to have)

    • Integrate automation tests with CI/CD pipelines (e.g., Jenkins, GitHub Actions, or similar).
    • Ensure automated tests run on pull requests, nightly builds, and release pipelines.
    • Maintain test stability and minimize flaky tests.

    Test Reporting & Quality Insights

    • Implement reporting dashboards using tools such as Allure Report or similar reporting systems.
    • Provide insights on test coverage, failure trends, and product quality metrics.

    Required Qualifications

    • 7+ years of experience in software testing and quality engineering.
    • 5+ years of experience building automation frameworks from scratch.
    • Strong hands-on experience with Playwright (mandatory).
    • Strong experience using Browser Stack for cross-browser and mobile testing (mandatory).
    • Experience implementing web UI automation and end-to-end testing.
    • Hands-on experience with mobile automation frameworks such as Appium.
    • Strong programming experience in JavaScript / TypeScript / Python / Java.
    • Experience in integrating automation tests into CI/CD pipelines.
    • Strong understanding of automation design patterns and maintainable test architecture.
    • Experience with Git workflows and automated testing on pull requests.

    Nice to Have

    • Experience with performance and load testing using tools such as k6 or Apache JMeter.
    • Experience with API automation testing.
    • Experience working with Agile / DevOps teams.
    • Experience implementing test reporting dashboards and quality metrics.

     

     

     

     

    “Beware of scams. S3 never asks for money during its onboarding process.”

    May 13, 2026
  • Full Stack Developer

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

    Full Stack Developer
    Detroit, MI (Hybrid/Onsite Tues-Thurs)

    W2 contract role; 12+ Months

    Role Overview
    The Senior Full Stack Developer / Platform Owner will support Corporate Safety (EHS) organization by owning and delivering end-to-end digital solutions that enable safety observations, incident tracking, hazard mitigation, and regulatory compliance. This role combines hands-on full-stack development (React, Node, SQL, Azure) with functional ownership of safety platforms, ensuring solutions are scalable, compliant, and aligned to enterprise safety processes

    Key Responsibilities

    • Serve as the technical owner for Corporate Safety platforms and applications (e.g., safety observation / incident systems).
    • Partner with Corporate Safety stakeholders to translate EHS workflows into scalable digital solutions.
    • Design, develop, and deploy end-to-end applications using:
      • Frontend: React.js
      • Backend: Node.js / APIs
      • Database: SQL Server / Azure SQL
      • Cloud: Microsoft Azure
    • Build dashboards, forms, workflows, and reporting tools aligned to safety metrics.

    Required Qualifications

    • 5+ years of full-stack development experience
    • Strong hands-on experience with:
      • React.js
      • Node.js
      • SQL / relational databases
      • Microsoft Azure (App Services, Functions, Data Services)
    • Experience building end-to-end enterprise applications
    • Familiarity with Corporate Safety / EHS workflows (or strong ability to ramp quickly)
    • Experience working in regulated environments (utilities, manufacturing, energy preferred)

    Preferred Qualifications

    • Prior experience supporting EHS or safety systems/platforms
    • Knowledge of:
      • OSHA compliance frameworks
      • Safety observation / incident management systems
    • Experience with:
      • Azure DevOps / CI-CD pipelines
      • API integrations and microservices architecture
    • Exposure to SAP or enterprise operational systems

    *Beware of scams. S3 never asks for money during its onboarding process

    May 11, 2026
  • Case Manager-RN

    Case Manager (RN)

    Location:  Remote, Detroit, MI (Remote)
    Duration:  12 Month Contract
    Pay:  Up to $40/hr

    Overview:
    The Case Manager RN leads the coordination of a multidisciplinary team to deliver a holistic, person centric care management program to a diverse health plan population with a variety of health and social needs. They serve as the single point of contact for members, caregivers, and providers using a variety of communication channels including phone calls, emails, text messages and the online messaging platform. The Case Manager RN uses the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize the member’s health across the care continuum. They work in partnership with the member, providers of care and community resources to develop and implement the plan of care and achieve stated goals.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

    1. Lead the coordination of a regionally aligned, multidisciplinary team to provide holistic care to meet member needs telephonic and/or digitally. The multidisciplinary team is inclusive of Medical and Behavioral Health Social Workers, Registered Dietitians, Pharmacists, Clinical Support Staff and Medical Directors.
    2. Use the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize the members’ health across the care continuum.
    3. Assess the member’s health, psychosocial needs, cultural preferences, and support systems. 4.
    4. Engage the member and/or caregiver to develop an individualized plan of care, address barriers, identify gaps in care, and promotes improved overall health outcomes.
    5. Arrange resources necessary to meet identified needs (e.g., community resources, mental health services, substance abuse services, financial support services and disease-specific services).
    6. Coordinate care delivery and support among member support systems, including providers, community-based agencies, and family.
    7. Advocate for members and promote self-advocacy.
    8. Deliver education to include health literacy, self-management skills, medication plans, and nutrition. 9. Monitor and evaluate effectiveness of the care management plan, assess adherence to care plan to ensure progress to goals and adjust and reevaluate as necessary.
    9. Accurately document interactions that support management of the member.
    10. Prepare the member and/or caregiver for discharge from a facility to home or for transfer to another healthcare facility to support continuity of care.
    11. Educate the member and/or caregiver about post-transition care and needed follow-up, summarizing what happened during an episode of care.
    12. Secure durable medical equipment and transportation services and communicate this to the member and/or caregiver and to key individuals at the receiving facility or home care agency.
    13. Adhere to professional standards as outlined by protocols, rules and guidelines meeting quality and production goals.
    14. Continue professional development by completing relevant continuing education and maintaining Certified Case Manager (CCM).

    EDUCATION AND EXPERIENCE

    1. Nursing Diploma or Associates degree in nursing required.
    2. Bachelor’s degree in nursing strongly preferred.
    3. 3 years of clinical nursing experience in a clinical, acute/post-acute care, and community setting required.
    4. 1 year of case management experience in a managed care setting strongly preferred.
    5. Experience managing patients telephonically and via digital channels (mobile applications and messaging) preferred.

    CERTIFICATES, LICENSES, REGISTRATIONS

    1. Current, active, and unrestricted Multistate Compact Registered Nurse license required
    2. Certification in Chronic Care Professional (CCP) and Certification in Case Management preferred

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    OTHER SKILLS AND ABILITIES

    1. Ability to think critically, be decisive, and problem solve a variety of topics that can impact a member’s outcomes.
    2. Empathetic, supportive and a good listener.
    3. Proficient in motivational interviewing skills.
    4. Demonstrated time management skills.
    5. Organizational skills with the ability to manage multiple systems/tools, while simultaneously interacting with a member.
    6. Must have intermediate computer knowledge, typing capability and proficiency in Microsoft programs (Excel, OneNote, Outlook, Teams, Word, etc.).
    7. Must embrace teamwork but can also work independently.
    8. Excellent interpersonal and communication skills both written and verbal.
    May 6, 2026
  • Graphic & Digital Designer

    Job Title: Graphic & Digital Designer

    Location: Remote

    Duration: 3 months + possible extension

    Pay Rate: $33 – $38/hr (W2 Only)

     

    Job/Role Description:

    • This role provides high-impact graphic and digital design support during a period of increased demand.
    • This position will design and produce visual assets across digital and print channels while maintaining strict adherence to established brand guidelines.
    • This position will partner effectively with marketing, content, and creative stakeholders to translate briefs into polished, on-brand deliverables with speed and accuracy.
    • Design and produce high-quality assets for web, email, presentations, campaigns, internal communications, and marketing materials.
    • Adapt existing templates and design systems while ensuring brand consistency and accessibility compliance.
    • Manage multiple deliverables simultaneously with strong prioritization, attention to detail, and timely execution.
    • Incorporate accessibility-by-design best practices into all visual deliverables.
    • Provide clear, professional communication on progress, dependencies, and timelines throughout the engagement.
    • Collaborate efficiently with cross-functional teams in a fast-paced environment.
    • Identify opportunities to improve efficiency while upholding quality and brand standards.

    Required Qualifications

    • 7–10 years of professional experience in graphic and digital design with a strong portfolio demonstrating high-quality execution across multiple channels.
    • Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
    • Experience with Figma strongly preferred.
    • Proven experience designing for digital platforms (web, email, presentations, campaigns) with understanding of usability and performance considerations.
    • Strong typography, layout, and visual storytelling skills with meticulous attention to detail.
    • Ability to quickly absorb feedback, make revisions efficiently, and work independently within established brand systems.
    • Experience collaborating with marketing and creative stakeholders in an in-house or agency environment.
    • Strong organizational and time-management skills with the ability to meet tight deadlines in a fast-paced setting.
    • Comfort working remotely and delivering high-quality work with minimal supervision.
    • Strong communication skills and professional demeanor.

    Nice to Have

    • In-house marketing or enterprise brand experience.
    • Familiarity with WCAG/accessibility standards in visual design.
    • Experience supporting distributed or offshore teams.
    May 6, 2026
  • Site Operations Analyst – REMOTE

    Site Operations Analyst 

    Location:  Remote, USA
    Duration:  6  Month Contract

    **Hours for this position are Saturday and Sunday day shifts 7am to 4 pm CT or 8 am to 5 pm CT and 3 weekday day shifts.**

    Overview:
    The Site Operations Analyst I supports the day-to-day operations of digital tools, platforms, and guest-facing experiences. This role is responsible for monitoring the website and app, communicating issues, executing site updates, and escalating incidents to the appropriate teams. This position will provide Saturday and Sunday daytime support.

    Daily Monitoring & Operations

    • Monitor dashboards, guest feedback and escalations (e-mails, teams, orders, traffic, errors, booking flows) and escalate issues to the appropriate teams
    • Use alerting systems (e.g., JIRA, ServiceNow, monitoring tools) to catch issues early

    Incident Management & Issue Resolution

    • Triage incoming tickets by severity (high = revenue/customer impact)
    • Reproduce issues and gather key details (screenshots, timestamps, impacted systems)
    • Escalate to IT or engineering with clear documentation
    • Track issues through resolution and communicate status updates

    Cross-Functional Collaboration

    • Act as the bridge between business, IT, product, and operations
    • Participate in standups, incident calls, and project meetings

    Data Analysis & Insights

    • Pull and analyze reports (conversion, inventory availability, error rates)
    • Compare trends over time (day-over-day, promo vs. non-promo)
    • Translate data into simple insights (what happened, why, impact)

    Testing & Quality Assurance

    • Execute test cases for new features as assigned (functional, regression, edge cases)
    • Validate experiences across devices (desktop, mobile, app)
    • Document defects clearly with steps to reproduce
    • Partner with Devops on resolutions for production issues

    ADDITIONAL RESPONSIBILITIES:

    • Monitor and support daily operations of digital platforms
    • Identify, triage, and resolve technical and operational issues in a timely manner
    • Partner with IT and business teams to escalate and track incidents to resolution
    • Assist in testing, validation, and deployment of new features and enhancements
    • Maintain documentation for processes, workflows, and system changes
    • Support execution of digital initiatives such as personalization
    • Analyze basic performance metrics and user feedback to identify improvement opportunities
    • Ensure data accuracy and system integrity across digital platforms
    • Provide support for cross-functional teams and stakeholders
    • Support Senior Digital Operations Analysts as needed

    THE ESSENTIALS FOR SUCCESS:

    • Bachelor’s degree in Business, Information Systems, Marketing, or related field (or equivalent experience)
    • 2+ years of experience in digital operations, eCommerce, or technical support
    • Strong problem-solving and analytical skills
    • Basic understanding of digital platforms and user experience
    • Familiarity with ticketing systems (e.g., JIRA, ServiceNow) is a plus
    • Strong communication and organizational skills
    • Ability to manage multiple priorities in a fast-paced environment
    May 5, 2026
  • Marketing Manager

    STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

    This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

    “Beware of scams. S3 never asks for money during its onboarding process.”

    Job Title: Marketing Manager

    Location: USA (Remote / Hybrid preferred)
    Duration: Contract 24 Months
    Rate: $40-$45 
    Start Date: Target June
    Industry Preference: Insurance, Financial Services, Agencies


    Overview

    We are seeking a Performance Marketing Lead with deep experience in Salesforce Marketing Cloud to drive multi-channel campaign execution and marketing strategy.

    This role requires a strategic “doer”—someone who can define marketing approaches while also executing campaigns, analyzing performance, and optimizing for lead generation, conversion, and revenue impact.

    The ideal candidate has strong experience in performance marketing, analytics, and cross-functional execution, with the ability to translate data into actionable insights for leadership.


    Key Responsibilities

    Campaign Strategy & Execution

    • Develop and execute marketing strategies and campaign plans to drive brand awareness and revenue
    • Launch and manage multi-channel campaigns (email, digital, on-site placements, lifecycle/nurture journeys)
    • Align campaigns to lead generation, demand generation, and revenue goals
    • Support Adobe → Salesforce Marketing Cloud transitions where applicable
    • Oversee creation of marketing assets and promotional materials

    Performance Monitoring & Optimization

    • Monitor lead flow, conversion rates, pipeline impact, and revenue attribution
    • Track and analyze KPIs across campaigns and channels
    • Continuously test and optimize campaigns to improve ROI and engagement
    • Assess market penetration and customer satisfaction

    Analytics & Reporting

    • Build and maintain dashboards and reporting (Tableau, Power BI, Data Studio, etc.)
    • Deliver performance insights and recommendations to leadership
    • Translate complex data into clear, actionable business insights
    • Conduct market research and competitive analysis to inform strategy

    Cross-Functional Execution & Project Management

    • Partner with marketing, product, sales, analytics, and legal teams
    • Manage end-to-end campaign execution and timelines
    • Develop documentation, workflows, and presentations
    • Support internal communications, training, and marketing initiatives
    • Ensure alignment with corporate strategy and operational plans

    Required Qualifications

    • Strong experience in Performance Marketing (lead generation, conversion optimization, ROI focus)
    • Expertise in Analytics & Reporting (KPI tracking, dashboards, attribution)
    • Experience with cross-functional execution and stakeholder management
    • Hands-on experience with Salesforce Marketing Cloud (required)
    • Experience launching and managing multi-channel marketing campaigns
    • Strong analytical, communication, and presentation skills
    • Ability to operate as a strategic thinker and hands-on executor

    Technology Requirements

    • Salesforce Marketing Cloud (required)
    • Aprimo, Pega (preferred/plus)
    • Adobe Experience Cloud (transition experience strongly preferred)
    • Tableau / Power BI / Data Studio (or similar reporting tools)

    Preferred Qualifications

    • Experience in insurance, financial services, or regulated industries
    • Experience with email marketing, lifecycle journeys, and digital campaigns
    • Familiarity with marketing automation migrations (Adobe → Salesforce)
    • Experience working in fast-paced, performance-driven environments

    Key Traits for Success

    • Strategic thinker who can also execute independently
    • Strong attention to detail and data-driven mindset
    • Excellent communication and stakeholder engagement skills
    • Ability to manage multiple priorities and deadlines
    • Comfortable working with confidential/sensitive information
    April 30, 2026
  • Business Analyst (Healthcare)

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

    Business Analyst
    Detroit, MI
    – Local/Hybrid schedule
    W2 contract role
    12+ Months

    Engagement Description
    Responsible for supporting Group Operational Readiness team with creating and issuing administrative services contracts, other legal documents and reports for the delivery of programs and services, including but not limited to ASC Contracting.

    Top 3 Required Skills/Experience

    • Advanced Microsoft Skills in Word and Sharepoint, along with intermediate skills in Excel.
    • Proven experience with administrative coordination and follow-up, as well as task tracking and management.
    • Attention to detail is a MUST.

    Required Skills/Experience

    • Effective research, analytical, and verbal and written communication skills.
    • Excellent interpersonal skills necessary to interact with multiple work styles and personalities.
    • Ability to work in a fast-paced, deadline-oriented work environment necessary to process a high-volume of work.
    • Team player who is comfortable in a collaborative working environment.

    Preferred Skills/Experience

    • Ability to produce statistical information from conceptual needs. 
    • Experience in accessing and viewing data in a customer relationship management tool (ie Salesforce)
    • Basic skills in Access and PowerPoint
    • Prior health care insurance experience

    Education/Certifications

    • Bachelor’s Degree in related field preferred.
    • Two (2) to five (5) years of experience in related field is required.
    • Experience with project management standards required; PMP certification preferred

    *Beware of scams. S3 never asks for money during its onboarding process

    April 30, 2026
  • Medical Intake Specialist

    Medical Intake Specialist

    Location:  Remote, Detroit, MI (Remote)
    Duration:  12 Month Contract
    Pay:  $20-23/hr W2

    Work Hours:

    Schedule: Full-time, 40 hours per week

    • Hours: Monday through Friday, 8:00 AM to 5:00 PM
    • Flexibility: Schedules will include some Saturdays, and Holidays; overtime may be necessary

    Required Skills and Experience:

    • Minimum of 2 years of experience in a healthcare, insurance, or related field
    • High school graduate and college or university experience
    • Medical terminology knowledge or a medical background is required
    • Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures
    • Customer service experience is required
    • Strong phone skills with experience handling inbound and outbound calls
    • Experience with healthcare management software and databases
    • Excellent verbal and written communication skills
    • Ability to explain complex information in a clear and concise manner
    • Strong problem-solving skills with the ability to analyze data and identify trends
    • Attention to detail and accuracy in all work
    • Ability to work collaboratively with cross-functional teams
    • Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders

    Highly preferred:

    • Two years of college or associate level degree equivalent
    • Experience with providing high quality, provider focused servicing to facilities and doctors
    • Work collaboratively as a team member with peers and nurses
    • Concisely and accurately enter documentation into Care Advance
    • Effectively engage over the phone via both inbound and outbound with providers
    • Process provider requests as needed
    • Acts as providers first trusted source for UM Prior Auth programs
    • Assign faxes to designated staff
    • Process requests for compliance inquiries
    • Access various UM department mailboxes and voicemail as needed
    • Ability to function independently
    • Critical Thinking
    • Bi-Lingual/Spanish
    April 30, 2026
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