STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for a Work Management Specialist for a contract opportunity with one of our largest clients located in Detroit, MI!

Title: Work Management Specialist
Location: Detroit, MI (Hybrid/onsite 3 days per week)
Duration: 12+ Months W2

Job Summary:

Work Management Specialist Plans and prepares work orders for multi-week schedule for all groups involved in equipment outages, corrective and preventive maintenance, capital and operating/maintenance modifications. Works with internal resources, vendors, and contractors to develop and execute work packages maximizing efficiency and minimizing costs. Utilizes the following systems to create and track optimal sequencing of work orders and work completion: Maximo, SAP, Documentum, EBS, scheduling software, and Office 365.

• Requires strong coordination and planning, scheduling, and estimating skills to ensure maintenance is performed in a timely and efficient manner with verifiable metrics.
• Identifies root causes of problems and establishes work scope for daily and project work
• Develops accurate time and resource estimates that require appropriate levels of productivity
• Develops accurate job plans that provide step by step process to complete work scope efficiently
• Validates resource and job plan estimates against actuals to improve Maximo data
• Creates or supports accurate, complete multi-week schedules, including milestone dates for major projects
• Builds complete packages, including safety notices, which are validated through walk-downs
• Manages backlog consolidation requests
• Completes required purchasing and procurement tasks as necessary
• Develops and maintains and supports the management of preventive maintenance work
• Recommends the most effective use of both internal and external resources including the use of data analytics
• Utilizes the appropriate tools to create, plan and execute the work, including Maximo, Documentum, scheduling software, and Office 365
• Creates and maintains effective daily interactions with engineering, project management, various levels of job supervisors, specialty vendors and contractors
• Provides oversight of employees and contractors as needed

Preferred Experience:

• Prior supervisory experience in a maintenance environment
• Experience working with and developing work scope schedule
• Knowledge of LOTO and or PPO77 hazardous energy control, and the tie to work management
• Instrument and calibration knowledge or experience

Other Requirements:

• Strong organizational skills
• Strong communication skills, both verbal and written
• Ability to interpret P&ID’s, blueprints, drawings, schematics, measuring devices, and rigging and lifting equipment
• Estimating skills predicated on reasonable, critical and documented assumptions and reflect appropriate productivity from crew
• Ability to coordinate information from various sources and interface with multiple customers to complete tasks
• Problem solving skills utilizing a formal methodology
• Knowledge of cost analysis regarding work orders

*Beware of scams. S3 never asks for money during its onboarding process

Cost Controls Analyst
Detroit, MI – hybrid onsite
12 months
W2 Rate $63-65/hr

Requirements
•  Bachelor’s degree in Business, Accounting or Finance
•  5 years of job-relevant and financial experience
•  Professional certification in cost control (Association for the Advancement of Cost Engineering or equivalent);
•  Experience in operating system software utilized by the Corporation (e.g Maximo, SAP R/3, SRM, BW)
•  Proficient in Earned Value Analysis
•  Provides weekly reporting Purchase Order analysis
•  Attend construction field updates and apply progress towards data
•  Proficient in Excel – Power Query
•  Expertise with utilizing Databases
•  SAP Work Mgt system
•  Exposure to Primavera P6
•  Analysis of Unbilled Liabilities, Timing
•  Experience with PowerBI

Strongly preferred
•  MBA and/or CPA
•  Association for the Advancement of Cost Engineering (AACE) certification

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Service Desk Representative
Location: Rochester Hills, MI (Remote with occasional on-site required)
Duration: 12-month contract with chance of converting to full time
Role Type: W2 contract role
Pay Rate: $20-24/HR

SUMMARY:

Responsible for providing world-class quality technical support while maintaining an extraordinarily high level of customer service for the entire health system. Support for these devices and technologies include but not limited to desktops and laptops, virtual machines, tablets, desk phones, mobile phones, printers, wired and wireless networks, VPNs, webcams, dictation hardware, and technically integrated medical devices such as ventilators, cardiac monitors, and anesthesia machines.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Provide technical support to customers for technologies that may include desktops and laptops, virtual machines, tablets, desk phones, mobile phones, printers, wired and wireless networks, VPNs, web cams, dictation hardware, usage of said technology in and outside of client locations, technically integrated medical devices such as ventilators, cardiac monitors, and anesthesia machines, and a variety of software.
• Safeguard the security of the organization by following established procedures to prevent unauthorized access to System resources
• Provide in-depth troubleshooting, research, diagnoses, resolution, and escalation of semi-complex technical issues or requests
• Provide guidance and support to Service Desk Associates and new Representatives and communicate with departmental leadership as needed to ensure service excellence is achieved.
• May be requested to test new technologies and support structures to help with later integration across the rest of the team
• Assist with the identification and handling of emerging issues by noticing and responding to trends in Service Desk collaboration tools, communicating with other teams, and leveraging obtained information
• Seek information through standard channels as well as in non-traditional avenues if unavailable through standard channels
• Contribute to the growth and maintenance of our knowledgebase
• Identifies and appropriately escalates system hardware, software or build issues for quality assurance and system stability.
• Clearly communicate via every channel (written or verbal, and with end users or others) and ensure all communications are accurate, professional, and appropriate for the target audience
• Demonstrate excellence in troubleshooting, knowledge, communication, and quality, and help others by answering questions

EDUCATION/EXPERIENCE REQUIRED:

• High School Diploma or equivalent required as well as some college, or 1-2 years of vocational technical training, or an Information Technology/Support industry certification.
• Three or more years of successful experience in Service Desk or Help Desk.

PREFERRED:

• Five years or more experience working in a 24/7/365 health care environment help desk, service desk, or IT support position using phone, email, remote assist, and chat to provide direct end-user support preferred.

*Beware of scams. S3 never asks for money during its onboarding process

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for a Capital Project Manager for a contract opportunity with one of our largest clients located in Detroit, MI!

Title: Capital Project Manager
Location: Detroit, MI (Hybrid/onsite 3 days per week)
Duration: 24+ Months W2

Engagement Description:

Responsible for the design and construction and/or commissioning of intermediate to large-size capital renewable projects. May be asked to train and mentor more associate project managers. Uses formal project management methods to coordinate project team activities including defining the scope of work, scheduling, estimating and engineering. Manage costs and change control procedures and ensure project close-out and documentation processes are complete. Types of projects include solar, wind, and energy storage, with hands-on construction assignments in collaboration with multiple internal and external stakeholders.

Key Accountabilities:

• Develops renewable energy project scope and coordinates a team of specialists who provide project schedule, cost estimates and engineering specifications for capital projects.
• Ensures the completion of engineering, design, installation, testing, commissioning into service and project closeout.
• Responsible for renewable project expenditures and the cost-effective procurement of labor, equipment and materials: coordinates with authorized company representatives in conducting bid meetings and reviews, supplier selections and evaluations; determines contracting strategy congruent with labor utilization strategies.
• Supports daily management of on-site construction activities, working with contractors and service providers, including timely completion of work within approved budget.
• Responsible for meeting key performance metrics including scope, schedule, and budget for projects and/or programs.
• Communicate as the main point of contact to provide updates on project statuses to all stakeholders and engage appropriate stakeholders in decisions to ensure a clear understanding of direction and expectations.
• Serve as the main liaison with internal organizations, plants, suppliers, trade labor organizations (unions), etc. May support contract administration services for blanket orders or other subcontractors and vendors.
• Evaluates conditions and consults on solutions to control project risk.
• Ensures compliance with safety, environmental and regulatory requirements.

Preferred:

• Bachelor’s degree in Engineering, Construction Engineering, Construction Management, or related field
• Project Management Professional (PMP) Certification

Other Qualifications

• Traveling is required up to 20% of the time.
• Experienced with P6 Primavera
• Analysis of metrics on project deadlines, budgets, and deliverables
• Experience presenting strategic plans to all levels of leadership, including senior leaders.
• Hands-on experience in managing renewable energy projects or large-scale projects.
• Proficiency in handling projects involving multi-disciplinary teams and many stakeholders.

*Beware of scams. S3 never asks for money during its onboarding process

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Job Title: Delivery Lead
Location: Detroit, MI (Hybrid schedule)
Contract Type: W2 Consultant / Contract
Duration: 12 months then eligible for Contract renewal

Job Description:

• Responsible for project management including creation, monitoring and management of schedule, scope, budget and resource plans and status reporting.
• Responsible for implementation of infrastructure and security related software, hardware and services from project initiation to deployment and hand-off to support.
• Manages all aspects of implementation as it relates to technical delivery including compliance with IT (and other) processes and standards.
• Partners with business partners and technology experts to design and deploy solutions that deliver new capabilities and close gaps.
• Facilitates the team collaboration by providing hands on management of application development, developer-based ops support, and troubleshooting activities for enterprise applications as needed.
• Manages all internal and external technical resources in the delivery of technology solutions; plan and implement products, including assembly of all standard project artifacts and associated materials such as documentation, release notes, installation, quality and usage.
• Leads the delivery of projects across the IT portfolio, works with project sponsors, process owners & business relationship manager to develop, deliver and productionize IT infrastructure and security implementations.

Required Experience

• In-depth knowledge and experience with implementation of IT infrastructure and security related projects including those integrating with or leveraging cloud storage, SAAS and vendor installed software, hardware and appliances.
• ITIL Certification
• PMP Certification
• Bachelor’s Degree in an IT-related discipline & 4-plus year experience as an IT project manager focusing on design and/or software development / infrastructure projects, or (in lieu of a degree) a total of 8 years’ experience performing project management related functions in an IT organization

*Beware of scams. S3 never asks for money during its onboarding process

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

IT Field Service Associate
Location: Detroit, MI (requires Onsite at various Hospitals)
Duration: 12+ Months then eligible for Contract renewal
Role Type: W2 contract role
Pay Rate: $25-30/hour

Role Summary:

• Support of field service operations, assisting with administrative tasks, and contributing to surveys, data collection and reporting.
• Ability to follow test scripts and successfully perform basic troubleshooting for login and print operations.
• Ability to deploy and verify basic computer functionality.

Key Skills:

• Entry level IT End User Device Technical Field Services knowledge.
• Foundational knowledge of Microsoft Office Applications (Excel focused).
• Experience with Epic TDR Readiness Activities (preferred but not required).
• Ability to learn quickly and provide feedback to team leaders.
• Strong Communication and interpersonal skills.
• Previous Clinical Technical and workflow knowledge (preferred but not required).
• Ability to work well with team members and be self-directed in a dynamic clinical environment.

*Beware of scams. S3 never asks for money during its onboarding process

Strategic Staffing Solutions looking for an Account Manager in Detroit, MI area

Attention Military Veterans! Are you a self-motivated sales professional interested in working for a veteran friendly, woman owned company with more than 31 years of consecutive growth? Are you seeking a position with a dynamic and fast paced company that boasts one of the most generous comp plans in the staffing industry? If you’re a Military Veteran that craves daily challenges—and rewards—we want to talk to you ASAP about an Account Manager position supporting our customer in the Detoit, MI office.

What We Want

We’re interested in Military Veterans with at least 1 year of sales experience, with a proven track record in building strong relationships to truly understand the needs of those you serve: your customers. We’re looking for someone with a strong work ethic and sense of commitment who’s interested in working in a performance-oriented environment. Must like to work hard & have fun…very important! This position offers outstanding earning potential including base salary, laptop, expense reimbursement, and a generous commission and a bonus structure with NO cap… seriously, there’s serious money to be made, (our top Account Manager cleared $300K last year)!

About the Job & More Stuff We Want

• Track record of working with Customers to help define & meet their needs
• Excellent communication, presentation & customer service skills
• Proactively initiating new partnerships with targeted accounts & org chart development
• Experience with promoting Customer development & building relationships with prospective Customers through office visits, presentations, and negotiations
• Using strategic client hunting practices, industry/market analysis, internal communication, external promotions, and constant in-depth client analysis to uncover revenue opportunities
• Establishing opportunities to present our value-proposition to strategic Senior Executive and Management level contacts
• Ability to increase the number of qualified hiring contacts in database
• Experience maximizing existing relationships by engaging Customers as their primary touch point within S3
• Working with internal teams to ensure all lines of business within S3 are effectively represented to our customer base
• Updating and maintaining Customer information in accordance with S³‘s standards
• Tracking vendor agreements and completing accurate invoicing information
• Locating contractors working at Client locations and refer them to recruiting (recruitment lead generation)
• Desire to meet or exceed performance expectations

Required Skills of an S3Account Manager:

• A strong work ethic and sense of commitment
• History of exceeding personal individual goals while working in a team environment
• Able to work in a very fast paced, dynamic environment
• Closing skills and the ability to build lasting relationships built on honest and integrity
• Excellent communication, presentation, and customer service skills
• Bachelor’s degree is preferred

Other Interesting Stuff

Compensation and Benefits:

As an Account Manager you will receive a competitive base salary and uncapped commission potential.

As an S3 employee, you’re eligible for a full benefits package that may include:

• Medical, dental & vision insurance
• 401(k)
• Paid vacation & holidays
• Life & disability insurance
• Flexible spending accounts
• Tuition reimbursement

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Global IT Support Manager
Location: Detroit, MI (On-site required)
Duration: 12+ Months
Role Type: W2 Contract Engagement

SUMMARY
We are seeking a seasoned Global IT Support Manager to lead and scale our worldwide IT support operations. This role is responsible for managing a distributed team of onshore and offshore support agents, ensuring seamless 24×7 support coverage through a follow-the-sun model. The ideal candidate will bring strong leadership, operational excellence, and a customer-first mindset to deliver high-quality technical support across time zones.

Key Responsibilities:

• Lead and manage a global IT support team across multiple regions, ensuring consistent and high-quality service delivery in a 24×7 follow-the-sun model.
• Define, implement, and enforce SLAs and KPIs to ensure timely resolution of incidents and service requests, while continuously improving support performance.
• Drive operational excellence by monitoring support queues, balancing workloads, and ensuring optimal coverage and responsiveness at all times.
• Identify and analyze support trends and recurring issues, escalating systemic problems to development or engineering teams for resolution.
• Develop and maintain comprehensive technical documentation and knowledge base articles to empower support agents and end users.
• Mentor and develop support staff, providing coaching, training, and performance feedback to foster a high-performing and engaged team.
• Monitor customer satisfaction metrics, including support surveys and feedback, and implement initiatives to enhance the customer experience.
• Champion ITIL best practices, ensuring standardized processes for incident, problem, and change management across the global support organization.
• Collaborate cross-functionally with engineering, product, and business teams to align support strategies with organizational goals.

Qualifications:

• 8+ years of experience in IT support or technical operations, with at least 3+ years in a leadership role managing global or distributed teams.
• Proven experience managing 24×7 global support operations in a follow-the-sun model.
• Strong knowledge of ITIL frameworks and experience implementing ITIL-based processes.
• Hands-on experience with ticketing and ITSM platforms such as ServiceNow, Zendesk, Jira Service Management, or similar.
• Familiarity with enterprise IT infrastructure, including networking, cloud services (AWS, Azure, or GCP), endpoint management, and identity/access management.
• Experience with monitoring and alerting tools, remote support platforms, and automation of support workflows.
• Strong analytical and problem-solving skills, with the ability to identify trends and drive root cause analysis.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to work effectively across cultures, time zones, and organizational boundaries.

*Beware of scams. S3 never asks for money during its onboarding process