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  • Change management specialist

    Strategic Staffing Solutions is currently looking for a Change management specialist for a W-2 contract opportunity.

    Change management specialist
    (Change Coordination & Work Intake Coordinator)
    Location: Charlotte,NC
    Type: W-2 Contract (NO C2C)
    Contract: 12 months
    Schedule: Hybrid

    Must be willing to work off hours to support change initiatives. Mostly Wednesday evenings and Saturday mornings & evenings. Will be roughly 15-20% of time.
    Will be 40 hours per week, OT not expected unless approved in advance

    This is a W-2 contract opportunity, and candidates must be able to work on our W-2 only. NO C2C or 1099.

    Summary
    The Change Coordination & Work Intake Coordinator serves as the operational hub for the Core team’s work intake and change management processes. This role is responsible for ensuring work requests and change records are complete, properly routed, approval-ready, and effectively communicated to stakeholders. The coordinator owns process execution, quality control, scheduling, and communications, while engineers retain ownership of all technical planning, implementation, testing, validation, and execution outcomes.
    Key Duties
    · Manage and validate incoming work requests in TWI/JIRA to ensure completeness, accuracy, and proper routing
    · Perform quality reviews of change records, ensuring required documentation, approvals, risk assessments, testing plans, rollback plans, and stakeholder communications are in place.
    · Coordinate ServiceNow change administration, approval tracking, scheduling, and readiness activities.
    · Represent changes during CIRB, pre-CAB, and related review meetings; coordinate follow-up actions and documentation.
    · Draft and coordinate customer and stakeholder communications before and after change execution.
    · Support change execution logistics, bridge coordination, status communications, and post-change closure activities.
    · Track metrics, lessons learned, and process improvements to enhance change quality, readiness, and operational efficiency.
    Key Qualifications
    · Experience supporting IT, network, infrastructure, telecommunications, or utility operations environments.
    · Knowledge of change management, work intake, service management, or project coordination processes.
    · Experience with ServiceNow, JIRA, or similar workflow and ticketing platforms.
    · Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
    · Excellent written and verbal communication skills, including stakeholder and customer communications.
    · Ability to collaborate effectively with engineers, business stakeholders, and leadership teams.
    · Detail-oriented with a strong focus on process quality, documentation, and operational readiness.
    · Willingness to support occasional evening or weekend activities associated with scheduled change windows.

      “Beware of scams. S3 never asks for money during its onboarding process.”

    August 26, 2026
  • Site Reliability Engineer (SRE)

    Job Title: Site Reliability Engineer (SRE) – Hiring FAST!
    Industry: Finance
    Location:
    Charlotte, NC
    Pay Rate: $54-62/HR on W2 Only – NO C2C
    Setting: Hybrid Required (Remote is NOT an Option)
    Duration:
    18+ months
    Job ID: 247733

    Required Qualifications:

    • 5+ years of experience in software engineering, platform engineering, application support, or site reliability engineering.
    • Experience supporting enterprise applications in complex production environments.
    • Hands-on experience supporting Salesforce platforms, including application troubleshooting, deployment support, integrations, workflows, APIs, and platform operations.
    • Experience with Salesforce architecture, security model, release management processes, and integration patterns.
    • Experience leading incident resolution, root cause analysis, and problem management activities.
    • Experience with monitoring, observability, logging, and application performance management solutions.
    • Experience developing software, automation, and scripting solutions using technologies such as Python, Java, JavaScript, or similar languages.
    • Experience supporting CI/CD pipelines, deployment automation, and DevOps practices.
    • Strong understanding of Incident, Problem, Change.

    Top Skills:

    • Site Reliability Engineering (SRE): Monitoring & observability, Alerting strategies, Dashboard creation, Incident response
    • Infrastructure & Platform Engineering: Production deployments, OpenShift Container Platform (OCP), Containerization technologies
    • Scripting: Python, Unix/Linux, Shell Scripting
    • Monitoring & Observability Tools: Grafana, Splunk, AppDynamics, ThousandEyes
    • Infrastructure as Code / Automation: Terraform, Ansible
    August 24, 2026
  • API Developer

    API Developer
    Charlotte, NC

    Position Overview

    We are seeking an experienced Senior Front-End Developer to design, develop, and enhance responsive, high-performance web applications. This role requires strong expertise in modern front-end technologies, UI development, API integration, cross-browser compatibility, and object-oriented programming.

    Key Responsibilities

    • Design and develop responsive, mobile-friendly web applications using HTML5, CSS3, and JavaScript.
    • Develop user interfaces using JavaScript frameworks and libraries such as Angular, jQuery, Ember.js, Bootstrap, and Foundation.
    • Create responsive layouts, CSS3 animations, and reusable JavaScript components.
    • Integrate applications with REST APIs, AJAX, JSON, and XML-based services.
    • Troubleshoot browser compatibility and performance issues across multiple platforms and devices.
    • Develop applications following MVC and template-engine architecture.
    • Apply SEO best practices within front-end code and site architecture.
    • Build rapid prototypes to demonstrate proposed website designs and functionality to clients and stakeholders.
    • Develop and execute unit tests using established testing frameworks.
    • Utilize Git, SVN, or TFS for source-code management.
    • Support back-end development using technologies such as Java, .NET/C#, PHP, or Ruby.
    • Develop relational database models and advanced SQL queries and stored procedures.
    • Configure, deploy, and support websites hosted on IIS and Apache.
    • Collaborate with designers, developers, business partners, and clients throughout the development lifecycle.

    Required Qualifications

    • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
    • Progressive professional experience in front-end/web development.
    • Advanced proficiency with HTML5, CSS3, JavaScript, responsive design, and mobile interfaces.
    • Experience with modern JavaScript frameworks and UI libraries.
    • Strong knowledge of REST APIs, AJAX, JSON, XML, MVC frameworks, and template engines.
    • Strong understanding of cross-browser development, testing, and troubleshooting.
    • Experience with SEO-focused web development.
    • Proficiency with source control tools such as Git, SVN, or TFS.
    • Strong object-oriented programming and scripting experience with Java, C#, PHP, Ruby, or similar technologies.
    • Strong SQL and relational database skills.
    • Experience with unit testing and reusable component development.
    • Familiarity with graphic-editing tools such as Adobe Photoshop.
    • Ability to travel to off-site locations as required.

    Ideal Candidate

    A well-rounded Front-End/UI Developer who combines strong JavaScript and responsive web development expertise with enough back-end, database, and infrastructure knowledge to work across the full web application lifecycle.

    August 18, 2026
  • IT Business Analyst – AI and Process transformation

    Strategic Staffing Solutions is currently looking for a Senior AI Solutions & Process Transformation Consultant,W-2 contract opportunity.

    Senior AI Solutions & Process Transformation Consultant
    Location: Open to remote/virtual working EST hours.
    Type: W-2 Contract (NO C2C)
    Contract: 12 months
    This is a W-2 contract opportunity, and candidates must be able to work on our W-2 only. NO C2C or 1099.

    Top 3 Skills:

    • Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Operations, Mathematics, Data Science, or related field.
    • Minimum 3 years of AI, machine learning, or data science experience.
    • Programming experience, preferably Python, for AI development, prototyping, automation, data analysis, or integration support.

    Position Summary

    Residential Solutions is seeking a Senior AI Solutions & Process Transformation Consultant to identify, design, build, and implement AI-enabled business solutions. This contractor will partner with the AI Portfolio & Product Lead and business stakeholders to assess processes, prioritize opportunities, design future-state workflows, build practical solutions, and support deployment and adoption. The ideal candidate combines process improvement, stakeholder facilitation, hands-on AI execution, data science, and technical AI development experience using approved enterprise technologies.
    Primary Responsibilities
    • Partner with the AI Portfolio & Product Lead to evaluate, prioritize, roadmap, and deliver Residential Solutions AI opportunities.
    • Facilitate stakeholder discovery sessions and process reviews to identify AI, automation, workflow, and decision-support opportunities.
    • Document current-state processes and design future-state workflows, process maps, decision logic, requirements, MVPs, and pilot plans.
    • Configure, build, test, and deploy AI-enabled solutions using approved tools, including copilots, AI agents, automations, prompts, business rules, and integrations.
    • Apply Python, machine learning, AI frameworks, cloud services, and data science techniques to support prototyping, analytics, model development, and solution evaluation.
    • Lead pilot deployments, support user acceptance testing, coordinate with technology teams/vendors, track risks and dependencies, and measure adoption and business value.
    • Create reusable templates, accelerators, training materials, and lessons learned to strengthen repeatable AI delivery for Residential Solutions.
     
     
     
    Required Qualifications
    • Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Operations, Mathematics, Data Science, or related field.
    • Minimum 3 years of AI, machine learning, or data science experience.
    • Experience delivering automation or AI-enabled solutions from concept through deployment.
    • Programming experience, preferably Python, for AI development, prototyping, automation, data analysis, or integration support.
    • Experience with machine learning model development and AI frameworks such as TensorFlow, PyTorch, Scikit-learn, or similar tools.
    • Experience with AWS or related cloud services supporting AI, machine learning, data processing, or deployment.
    • Advanced data science experience, including data exploration, model evaluation, statistical analysis, predictive analytics, NLP, computer vision, generative AI, or intelligent decision support.
    • Strong process mapping, requirements gathering, communication, facilitation, and stakeholder management skills.
      Desired Qualifications
      Experience with Microsoft Copilot, Copilot Studio, Power Platform, Power Automate, Power Apps, AI agents, or similar automation tools.
    • Experience with low-code/no-code configuration, workflow automation, Agile delivery, Lean Six Sigma, digital transformation, or utility industry initiatives.
      Success Measures
      AI solutions implemented, adopted, and scaled.
    • Reduction in manual effort and improved productivity or operational efficiency.
    • Speed from opportunity identification to pilot or deployment.
    • Quality, scalability, and business value of AI-enabled solutions.
     
      “Beware of scams. S3 never asks for money during its onboarding process.”
     
     
     
    August 14, 2026
  • System Implementation Consultant

    Senior System Implementation Consultant – AI & Digital Transformation

    Location: Charlotte, NC – Ballantyne preferred; CIC secondary

    Position Overview

    Our client is seeking a Senior System Implementation Consultant to lead the deployment and adoption of AI, Agentic AI, automation, and digital transformation solutions. This role will manage implementations from planning through production, partnering with Product, Engineering, Data Science, Risk, Compliance, and Operations to drive successful adoption and measurable business value.

    Key Responsibilities

    • Lead end-to-end implementation of AI, Agentic AI, automation, and enterprise technology solutions.
    • Manage project plans, deployment roadmaps, risks, dependencies, governance, and executive reporting.
    • Drive rollout, onboarding, training, change management, and operational readiness.
    • Conduct process discovery and identify opportunities for AI, automation, and workflow optimization.
    • Establish Human-in-the-Loop (HITL) workflows, quality controls, and governance.
    • Support UAT, release readiness, deployment, hypercare, and production stabilization.
    • Define and track KPIs, adoption metrics, productivity gains, and business value realization.

    Required Qualifications

    • 7+ years of technology implementation, program/project management, product deployment, consulting, or transformation experience.
    • Strong Product Management and/or Program Management experience.
    • Experience deploying enterprise-scale AI, automation, or digital transformation solutions.
    • Strong experience with KPIs, metrics, dashboards, and executive reporting.
    • Proven stakeholder management, change management, and implementation leadership skills.

    Preferred

    • Hands-on experience with Agentic AI, Generative AI, LLMs, RAG, or intelligent automation.
    • Experience with process/task mining, digital adoption platforms, Epiplex or Zenerate.
    • Banking or financial services experience.
    • PMP, Agile/Scrum, or Lean Six Sigma certification.

    Top Skills: Product/Program Management | Agentic AI Deployment & Delivery | KPI & Metrics

    August 12, 2026
  • Software Engineer 3

    Software Engineer 3 – Core Java

    Location: Charlotte, NC 
    Contract: 6 months with potential extension/conversion
    Hybrid: 3 days onsite – Monday & Tuesday required; Thursday encouraged

    Position Overview

    Seeking a strong Java Backend Engineer to join a 10-person team supporting and modernizing a large, complex Collections application. The team is migrating a legacy Java Server Faces (JSF) application to React while modernizing backend services using Core Java, Spring Boot, Microservices, Kafka, and MongoDB.

    This position will primarily focus on backend Java development, with some React experience needed to support the overall application migration.

    Key Responsibilities

    • Develop and enhance backend applications using Core Java, Spring Boot, and Microservices.
    • Support modernization of a legacy Java/JSF application to React.
    • Design and maintain microservices integrating with MongoDB.
    • Develop and support Kafka integrations, including filters and event processing.
    • Analyze and modify complex legacy Java code.
    • Deploy and support applications within OpenShift/Kubernetes and cloud environments.
    • Collaborate with developers and business partners within a Kanban/Agile team.
    • Participate in quarterly production releases as needed.

    Required Qualifications

    • 5–7 years of Java development experience.
    • Strong Core Java backend development skills.
    • Hands-on experience with Spring Boot and Microservices.
    • Strong experience with Kafka.
    • Experience with React.
    • Ability to understand and work with large, complex legacy Java applications.
    • Strong communication, troubleshooting, and problem-solving skills.

    Preferred Qualifications

    • MongoDB experience.
    • OpenShift, Kubernetes, or cloud experience.
    • Financial services or Collections experience.
    • Previous Wells Fargo experience.

    Top Skills

    Core Java | Spring Boot | Microservices | Kafka | React | MongoDB

    August 12, 2026
  • IT Tech Lead

    Job Title: PeopleSoft Tech Lead

    Location: Charlotte, NC

    Duration: 24 months + Possibility to Extend and/or Convert to FTE

    Pay Rate: $90 – $95/HR (W2 Only)

    Job/Role Description:

    We’re hiring a Peoplesoft Tech Lead for a great client we know well.  Please send resume and rate expectation for immediate consideration for these roles and other opportunities!

    W2 pay rate:  $90-$95/hourly – Medical benefits available – our client does not allow c2c or 1099 consultants so you will be a W2 employee of Strategic Staffing Solutions. 2 year contract with opportunity for extension and conversion. Hybrid/Remote – Must work 3 days per week onsite in Charlotte, NC 28206 or Raleigh, NC and the rest of the week is remote work.

     

    Note from our manager: This person will need to be very technical- will work with operations & support teams; best if they have worked with finance tools in the past. Should be willing to work some after hours (usually the first 6-days of the month is when after hours occurs and different times of the year it can fluctuate depending on ticketing; average is once a month including the 6-days so 7-days total per month). PeopleTools is preferred (would potentially consider someone who has done batch scheduling/afterhours calls); plus if they have worked with a MSP prior.

     

    Job Description:

    • This is a versatile IT Tech Lead that may perform work related to Delivery of upgraded capabilities within a PeopleSoft/PeopleTools Upgrade.
    • Will need substantial experience with PeopleSoft Financials (AP/AR/BI/GL), etc. and how this integrates with other systems at Duke.
    • Workers at this level solve complex problems, manage work including giving work assignments, and provide leadership to others in application areas of specialization, with minimal supervision and increased latitude for unreviewed work.
    • Leads troubleshooting to the most complex issues and leads others to implement fixes to systems and applications that require significant freedom of action and sound judgment.
    • Demonstrates the ability to visualize long-term results and asset impacts on a system-wide basis.
    • Communicates appropriate information including downtimes, change management, status, issues, defects, etc. to users, IT management at the highest levels and any other necessary audience including their own division.
    • Can present information on technically complex subjects in an understandable manner in both oral and written form.
    • Recognizes appropriate times to provide this communication.
    • Works with vendors to implement (projects) and/or support (broke-fix, maintenance, user support and small projects) applications and solutions.
    • Utilizes waterfall and agile methodologies to develop and maintain applications.
    • Works on projects as Subject Matter Experts (SMEs) and/or developer/Technical Lead.
    • Provide knowledge and expertise gained from experience.
    • Coordinates routine maintenance for emergency patches, service packs and upgrades (software) for assigned application/project.
    • Involves working with operations/DBAs.
    • Utilizes appropriate Human Performance tools effectively during activities, especially testing and implementation activities.
    • Provides recommendations and assists in decision making at a portfolio level.
    • Researches and analyzes new technology.
    • Designs solutions based on defined requirements and leads others to the development and implementation of those designs.
    • Programs and directs other programmers in required programming languages, database SQL, report writing, ETL, etc.
    • Assists with testing and migrating code through test regions.
    • Ensures adherence to appropriate design, coding and source control standards.
    • Leads system design and code walk through as a presenter or reviewer.
    • Process Change Requests and Quality Assurance (QA) documentation for project implementations and support changes.
    • Recommends IT process enhancements and standards related to areas of assignments.
    • Coaches and mentors’ other IT Application Analysts.
    • Leads corporate and division level initiatives.
    • Assists management with strategic or tactical planning as needed.
    • Manage team members day-to-day work assignments based on the application pipeline reports, individual’s work queues, skills and schedules.

    Required Qualifications:

    • Bachelor’s degree in computer science or a related discipline.
    • In lieu of a degree, 15+ years of related business experience. Work experience in addition to degree: 10+ years as an IT Application Analyst or equivalent to PeopleSoft and specifically experience with PeopleTools FCM upgrades.
    • Job-specific knowledge, skills or abilities: Ten years coding/programming, troubleshooting, problem-solving, logical design, SQL coding, Business Requirements analysis, vendor management, root cause analysis, Enterprise Standards and Process Adherence.

    Preferred Qualifications:

    • Previous management experience.
    • Previous technical lead experience.
    • Demonstrated success in leadership of others.
    • Demonstrated success in leadership of a portfolio of applications.
    • Expert technical issue-resolution ability.
    • Experience with schema/database design.
    August 11, 2026
  • QA Automation & UAT Tester – Commercial Banking

    QA Automation & UAT Tester – Commercial Banking

    Contract Length: 3 Months initially, with strong potential for extension
    Location: Charlotte, NC
    Work Arrangement: 100% onsite, 5 days per week initially; flexibility may be possible later based on performance
    Contract Type: Contract
    Interview: 30-minute Microsoft Teams interview
    Anticipated Start Date: September 7, 2026
    Rate: $40-45/hr

    Position Summary

    We are seeking an experienced QA Automation & UAT Tester to support a large-scale testing transformation initiative within a Commercial Banking environment.

    This role requires a combination of hands-on test automation expertise and User Acceptance Testing (UAT) experience. The ideal candidate will be comfortable developing and maintaining automated test solutions while also performing end-to-end UAT activities, test execution, defect management, and business validation.

    The successful candidate will help bridge the gap between automation and UAT as the organization modernizes its testing practices.

    Key Responsibilities

    • Design, develop, maintain, and execute manual and automated test scripts.

    • Identify opportunities to transition manual testing processes into automated solutions.

    • Perform comprehensive UAT testing, including test planning, execution, validation, and defect tracking.

    • Partner with business stakeholders to validate requirements and confirm expected outcomes.

    • Translate business requirements into both manual and automated test cases.

    • Execute manual and automated test cases across multiple applications and platforms.

    • Support end-to-end testing throughout the software development lifecycle.

    • Document test scenarios, test cases, defects, and test results.

    • Collaborate with development, QA, and business teams to ensure high-quality releases.

    • Manage defects, testing documentation, and test results.

    • Contribute to testing transformation initiatives by improving automation coverage while maintaining strong UAT support.

    Required Qualifications

    • 5+ years of QA, software testing, or related experience.

    • 3–4+ years of hands-on UAT testing experience within Commercial Banking.

    • 2+ years of experience with modern test automation tools and frameworks.

    • Strong experience developing and maintaining automated test scripts.

    • Proven experience converting manual test scripts and processes into automated test solutions.

    • Strong understanding of QA methodologies, test planning, test execution, defect management, and test reporting.

    • Hands-on Tricentis Tosca experience.

    • Tosca AS1 and AS2 certification.

    • Experience executing UAT testing and supporting business validation activities.

    • Ability to analyze business requirements and translate them into effective test cases.

    • Strong analytical, troubleshooting, and problem-solving skills.

    • Excellent communication and collaboration skills.

    Required Technology

    • Tricentis Tosca

    • Tosca AS1 / AS2

    • ALM Octane

    • Jira

    • Automated testing frameworks and tools

    Banking & Domain Experience

    Required

    • Commercial Banking experience

    • Experience supporting business-facing UAT activities within a banking environment.

    • Experience testing financial applications, processes, or platforms.

    Preferred

    • ATM application testing experience.

    • Experience supporting banking transformation or modernization initiatives.

    • Experience with commercial banking applications and workflows.

    August 8, 2026
  • Ab Initio Developer

    Ab Initio Developer

    Location: Charlotte, NC (Hybrid)
    Duration: 24-Month Contract

    Overview

    We are seeking an experienced Ab Initio Developer to join the Home Lending Data & Insights team. This role focuses on designing, developing, and modernizing enterprise data pipelines across both legacy on-premises platforms and Google Cloud Platform (GCP). The ideal candidate has strong expertise in ETL development, cloud data engineering, and enterprise-scale data modernization, with experience supporting highly available, production-grade data environments.

    You will help migrate legacy Teradata and Ab Initio solutions to cloud-native architectures while ensuring data quality, operational excellence, security, and scalability.

    Key Responsibilities

    • Design, develop, and maintain scalable batch and near real-time data pipelines using Ab Initio, Python, PySpark, PL/SQL, and SQL.
    • Build and optimize Google BigQuery datasets, transformations, and data models using partitioning, clustering, and query optimization techniques.
    • Support migration initiatives from Teradata and Ab Initio to Google Cloud Platform, including data validation, reconciliation, parallel processing, and production cutovers.
    • Develop and maintain workflow orchestration using Autosys, while driving modernization to Google Cloud Composer (Apache Airflow).
    • Implement metadata management, governance, and data discovery using Google Dataplex.
    • Build and maintain enterprise data quality controls using Informatica Data Quality, including profiling, validation rules, exception handling, and quality monitoring.
    • Monitor production pipelines, troubleshoot failures, perform root cause analysis, and implement continuous improvements to system reliability and performance.
    • Apply secure data engineering practices including PII protection, data masking, access controls, retention policies, and audit documentation.
    • Partner with Product Owners, Architects, Analysts, and Engineering teams to define technical solutions and deliver curated, trusted datasets.
    • Create and maintain technical documentation including data dictionaries, reconciliation documents, operational runbooks, and technical specifications.
    • Utilize AI-assisted development tools such as GitHub Copilot, Devin, or similar to improve engineering productivity while maintaining secure coding practices, code reviews, and testing standards.
    • Provide technical leadership and mentor junior engineers by promoting engineering best practices and scalable solution design.
    • Analyze complex business requirements and translate them into robust ETL and data engineering solutions.

    Required Qualifications

    • 4+ years of professional Data Engineering experience.
    • 4+ years of experience with PL/SQL and SQL, including complex query development, optimization, and troubleshooting.
    • Hands-on experience with Oracle, Teradata, Python, and/or Google BigQuery.
    • 4+ years of experience developing enterprise ETL solutions using Ab Initio, including graph development, Psets, and performance tuning.
    • 3+ years of experience programming in Python with hands-on PySpark development.
    • 3+ years of experience with ETL architecture, data warehousing concepts, dimensional modeling, and data integration best practices.
    • Experience building scalable batch and near real-time data processing solutions.
    • Strong understanding of enterprise data governance, metadata management, and data lifecycle management.
    • Must-have: Use AI-assisted coding tools (e.g., GitHub Copilot, Devin, or similar) to accelerate development while maintaining strong code review discipline, testing, and secure coding standards

    Preferred Qualifications

    • Experience with Google Cloud Platform (GCP) services including:
      • BigQuery
      • Dataplex
      • Google Cloud Composer (Apache Airflow)
    • Experience migrating enterprise data platforms from on-premises environments to cloud-native architectures.
    • Experience with Informatica Data Quality (IDQ).
    • Familiarity with Autosys scheduling and workload automation.
    • Experience implementing secure data engineering practices for regulated environments.
    • Experience using AI-assisted software development tools such as GitHub Copilot or Devin.
    • Experience working in Agile/Scrum environments.
    • Financial services or mortgage/lending industry experience is a plus.

    Technical Environment

    • Languages: Python, PySpark, SQL, PL/SQL
    • ETL: Ab Initio
    • Databases: Oracle, Teradata, BigQuery
    • Cloud: Google Cloud Platform (BigQuery, Dataplex, Cloud Composer)
    • Scheduling: Autosys, Apache Airflow (Cloud Composer)
    • Data Quality: Informatica Data Quality
    • Development Tools: GitHub Copilot, Devin, Git

     

    August 4, 2026
  • Product Owner

    Product Owner – Commercial Banking Document Management

    Location: Charlotte
    Pay: $65-$70

    Job Summary

     

    The Product Owner will work closely with Commercial Banking leadership, business stakeholders, technology teams, and the Corporate & Investment Banking COO organization to define requirements, coordinate implementation activities, and drive successful platform adoption.

    Key Responsibilities

    • Lead the design, implementation, and onboarding of the new document/content management platform.
    • Serve as the primary Product Owner for Commercial Banking platform requirements and initiatives.
    • Partner with Commercial Banking stakeholders to understand business needs and translate them into actionable requirements.
    • Develop and prioritize product requirements, user stories, and implementation activities.
    • Coordinate across business, technology, and project teams throughout the Software Development Lifecycle (SDLC).
    • Support Agile ceremonies, backlog management, testing, implementation, and user adoption.
    • Track project milestones, dependencies, risks, and deliverables to ensure successful implementation.
    • Collaborate with the broader Product Owner team to ensure consistency across document management platforms.
    • Support reporting, documentation, and stakeholder communications using Microsoft Office and Excel.
    • Identify opportunities to improve document management processes and overall user experience.

    Required Qualifications

    • 3–4+ years of experience in Product Ownership, Business Analysis, Project Management, or related roles.
    • Financial services/financial industry experience.
    • Strong business analysis and requirements gathering skills.
    • Excellent proficiency with Microsoft Office and Excel.
    • Strong project coordination and organizational skills.
    • Experience working with Agile methodologies and Software Development Lifecycle (SDLC).
    • Strong communication, collaboration, and stakeholder management skills.
    • Ability to manage multiple priorities and work effectively within a team environment.
    • Positive, collaborative attitude and strong team-player mindset.
    •  
    July 31, 2026
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