Senior PC Support Technician
Knoxville, TN
100% onsite role – 5 days a week
$38-40/hr
Qualifications
• An associate or bachelor’s degree in information systems, computer science, or a related field is preferred. Experience in lieu of a degree may be considered.
• Requires 6-8 years of experience supporting complex end user technologies.
• Experience with operating system installations deployed from MECM (Microsoft Endpoint Config Manger) (SCCM).
• Experience with PXE and Boot media to be used in production environments in conjunction with MECM. Meaning you have used a boot method to start up from the network instead of hard drive, and pulled OS image from a server
• Computer certifications from CompTia A+, Network+, Security+ are preferred.
• Working knowledge of Windows Servers, Active Directory, Microsoft Azure, Microsoft Entra, PowerShell, Group Policies, Microsoft Office 365, BeyondTrust remote control software (Bomgar), and ServiceNow ticket management system is preferred.
• Experience with software deployment and endpoint management using Bigfixs preferred.
• Knowledge of building Images and scripting is desired.