Job Title: Scrum Master
Location: Charlotte, NC
Duration: 24 Months
Job/Role Description:
- This role supports Finance Technology outcomes aligned to Enterprise Risk, Audit, and Finance functions, with direct support for critical finance, investment, and risk application platforms operating in a highly regulated environment.
- The Scrum Master drives disciplined Agile execution with a strong emphasis on SDLC rigor, release management, and operational readiness; this position goes beyond facilitation and requires deep understanding of end-to-end software delivery, release orchestration, and production support within enterprise financial systems.
- Serve as Scrum Master for one or more Agile teams, ensuring consistent execution and delivery of committed sprint goals.
- Facilitate Scrum ceremonies that drive decisions, accountability, and continuous improvement.
- Coach teams and Product Owners using delivery metrics, flow analysis, and data-driven insights to deliver incremental business value.
- Manage and coordinate release planning, timelines, dependencies, risks, and cutovers across multiple teams.
- Ensure operational readiness for releases, including non-functional requirements (NFRs), monitoring and alerting, runbooks, and knowledge transfer to L1/L2 support teams.
- Maintain strong Jira hygiene, including accurate work capture, status reporting, dependency tracking, and capacity planning; produce dashboards and reports that provide transparency into delivery health and forecasting.
- Identify cross-team dependencies and blockers early and drive them through resolution.
- Build strong partnerships with Product, Engineering, Finance Technology stakeholders, and support teams; facilitate Scrum of Scrums and multi-team coordination forums.
- Drive release cadence discipline, escalation management, and proactive stakeholder communications.
- Partner with engineering teams to promote modern delivery practices such as CI/CD and automation.
- This role requires a delivery leader who understands how software is built, released, supported, and governed in a high-stakes financial environment; it is not suited for candidates with solely lightweight Agile facilitation experience or limited SDLC/release exposure.
Required Qualifications
- Strong SDLC and release management background within enterprise technology environments.
- Demonstrated experience managing releases in regulated or risk-sensitive environments.
- Proven Scrum Master experience supporting complex delivery (hands-on SDLC and release management experience required; facilitation-only experience is not a fit).
- CSM or PSM certification required.
- Advanced proficiency with Jira for Agile delivery management, reporting, and forecasting.
- Excellent communication, facilitation, and stakeholder management skills.
- Proven analytical and problem-solving abilities.
- Strong interpersonal, written, and oral communication skills.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Highly self-motivated and directed with strong organizational skills and keen attention to detail.
- Experience supporting Controllers, Treasury, Finance, Risk, or Audit technology platforms a plus.
- Background in banking or financial services technology environments a plus.
- Experience working with investment management or finance platforms such as SimCorp a plus.