Renewable Energy Support Specialist
Location: Brandon, FL
Duration: 12 months
Pay Rate: $20-$25/hr
Job Overview:
We are seeking a detail-oriented and customer-focused professional to support renewable energy programs. This role plays a key part in processing renewable energy applications and supporting customers participating in solar and energy efficiency programs.
You’ll work in a fast-paced, email-driven environment, collaborating with internal teams and external partners to ensure applications are reviewed, approved, and completed accurately and on time.
Key Responsibilities
- Process and manage renewable energy program applications from submission through completion
- Review, analyze, and approve applications using internal systems, including the Energy Efficiency Collaboration Platform (EECP)
- Serve as a liaison between customers, solar installers, and internal program teams
- Process net metering applications across multiple customer rate classes
- Coordinate with internal departments to ensure timely meter installations and program compliance
- Respond to customer and contractor inquiries via email, providing clear and timely resolutions
- Troubleshoot and resolve basic issues related to solar and battery storage programs
- Maintain accurate records and ensure all applications meet program guidelines and timelines
Required Qualifications
- Strong interpersonal, written, and verbal communication skills
- High attention to detail and ability to manage multiple tasks simultaneously
- Proficiency in Microsoft Outlook and Excel
- Ability to learn and navigate new systems and platforms quickly
- Comfortable working in a high-volume, email-based environment
Preferred Qualifications
- Experience with Energy Efficiency Collaboration Platform (EECP)
- Background in energy, utilities, or renewable programs
- Experience processing applications or working in a customer support or operations role
What We’re Looking For
- Organized and dependable with strong time management skills
- Customer-focused with a problem-solving mindset
- Able to work independently after training while collaborating effectively with a team
- Adaptable and comfortable in a fast-paced, process-driven environment