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  • Data Engineer II

    AWS Cybersecurity Data Engineer
    Charlotte, NC

    Position Overview

    Seeking an experienced AWS Cybersecurity Data Engineer to support a Cyber Security Operations Center (CSOC). This role will design and develop cloud-based data pipelines, security analytics solutions, and applications that improve cyber investigations and security monitoring.

    The ideal candidate will have strong AWS engineering, cloud architecture, Terraform, GitHub, security logging, and data engineering experience, with exposure to SIEM platforms such as Splunk.

    Key Responsibilities

    • Design and build security data pipelines from third-party tools into AWS environments.
    • Develop and configure AWS services, including IAM roles, permissions, and security configurations.
    • Build cloud infrastructure and security applications using Terraform, GitHub, and Infrastructure as Code (IaC).
    • Design scalable frameworks for collecting, normalizing, enriching, and analyzing security logs.
    • Partner with cloud engineers, database architects, cybersecurity engineers, and technical SMEs.
    • Develop scalable data interfaces and software components across cloud and on-premise environments.
    • Integrate security data from Splunk, AWS, Azure, SIEM platforms, and data lakes.
    • Develop and optimize queries, scripts, analytics, and automation supporting cyber investigations.
    • Validate data quality, troubleshoot pipeline issues, and identify optimization opportunities.
    • Perform CSOC investigations to understand analyst workflows and evolving security data requirements.
    • Conduct root-cause analysis across large structured and unstructured datasets.
    • Identify new data sources and opportunities to improve security monitoring and threat analysis.

    Required Qualifications

    • Strong hands-on AWS engineering experience, including cloud architecture, configuration, and application development.
    • Experience designing and developing large-scale data pipelines.
    • Strong knowledge of AWS IAM roles, permissions, and configurations.
    • Experience with Terraform and Infrastructure as Code.
    • Experience using GitHub for source control and development.
    • Experience with security logs, SIEM platforms, and security analytics.
    • Knowledge of security technologies such as firewalls, authentication systems, antivirus/endpoint tools, audit logs, and databases.
    • Experience with data normalization, transformation, and enrichment.
    • Programming/scripting experience for data integration and automation.
    • Strong troubleshooting, analytical, and root-cause analysis skills.
    • Ability to collaborate effectively across cybersecurity, cloud, engineering, and architecture teams.

    Preferred Qualifications

    • Experience with Splunk and SIEM query languages.
    • AWS and/or Azure security experience.
    • Experience working with security data lakes and large unstructured datasets.
    • Previous SOC/CSOC or cyber investigation experience.
    • Knowledge of security monitoring, detection engineering, and threat analytics.

    Top Skills

    AWS Engineering | Cloud Architecture | Terraform | IAM | Security Data Pipelines | GitHub | Splunk/SIEM | Cybersecurity Analytics

    August 14, 2026

  • Category Manager

    Category Manager / Contract Advisor – Facilities Management

    Location: Houston, TX 
    Contract: 6–12 months
    Start Date: September/October
    Preferred Experience: Prior contracting/category management experience

    Position Overview

    Seeking an experienced Category Manager / Contract Advisor to lead sourcing, contracting, supplier management, and commercial negotiations for global Facilities Management (FM) services. This role will partner closely with Corporate Real Estate, Facilities, Operations, Finance, Legal, HSE, and other stakeholders to develop sourcing strategies, negotiate agreements, manage supplier performance, and mitigate contractual and operational risk.

    Key Responsibilities

    • Partner with business owners to develop comprehensive Scopes of Work (SOWs).
    • Develop and execute category strategies and sourcing initiatives.
    • Draft, negotiate, and execute Facilities Management service agreements.
    • Negotiate pricing, SLAs, KPIs, liability/indemnification, insurance requirements, termination rights, and performance incentives/penalties.
    • Ensure contracts appropriately allocate risk and comply with company governance requirements.
    • Manage strategic suppliers and preferred vendor relationships.
    • Conduct Quarterly Business Reviews (QBRs) and monitor supplier performance against contractual KPIs.
    • Resolve supplier performance issues, disputes, and contract-related concerns.
    • Benchmark market pricing and identify cost-saving and continuous improvement opportunities.
    • Ensure supplier compliance with regulatory, health, safety, environmental, and corporate requirements.
    • Support audits, corrective action plans, and supplier performance improvement initiatives.
    • Translate stakeholder requirements into contracts, work orders, and sourcing strategies.
    • Develop and present recommendations to senior leadership and executives.

    Facilities Management Categories

    The global FM portfolio may include:

    • HVAC, electrical, mechanical, and plumbing services
    • Janitorial, landscaping, and pest control
    • Security services
    • Waste management
    • Building maintenance
    • Mailroom and workplace services
    • Energy management
    • Space management and moves/adds/changes
    • Catering and food services

    Qualifications

    • Strong experience in Category Management, Strategic Sourcing, Procurement, or Contract Management.
    • Experience negotiating complex Facilities Management/service contracts.
    • Strong commercial contracting and supplier negotiation skills.
    • Experience managing SLAs, KPIs, supplier performance, and contractual risk.
    • Strong stakeholder management and executive communication skills.
    • Ability to collaborate effectively with Legal, Finance, Operations, Real Estate, Facilities, and HSE teams.
    • Prior Chevron contracting or category management experience strongly preferred.

    Key Skills: Category Management | Contract Negotiation | Strategic Sourcing | Facilities Management | Supplier Management | SOW | SLA/KPI | Commercial Contracts | Risk Management

    August 14, 2026

  • Provider Dispute Intake Coordinator

    Job Title: Provider Dispute Intake Coordinator

    Duration- 6 Months

    Onsite position – with an opportunity for Hybrid (3days onsite – 2 days remote) after training period

    Pay- $20/hr

     

    Position Summary

    The Provider Dispute Intake Coordinator plays a key role in supporting the Provider Disputes team by managing the intake, tracking, and distribution of provider disputes, appeals, and related correspondence. This position ensures that all incoming cases are accurately recorded, prioritized, and assigned for timely review and resolution.

    This role also provides administrative and clerical support to the department, helping maintain compliance with regulatory requirements and internal policies while supporting efficient claims processing and communication across teams.

    Key Responsibilities

    • Review processed claims to identify valid provider disputes
    • Create and assign dispute cases within EPIC to Provider Dispute Specialists
    • Coordinate intake, tracking, prioritization, and distribution of incoming disputes, appeals, and correspondence
    • Maintain accurate records of case flow and ensure timely routing to appropriate teams or individuals
    • Assist leadership with administrative tasks, reporting, and file maintenance
    • Prepare materials for appeal reviews, including case documentation, binders, and communications
    • Ensure all documentation complies with privacy regulations and internal policies
    • Forward medical appeals, FEP appeals, and correspondence to appropriate departments in a timely manner
    • Support internal coordination by following up with staff and departments to ensure timely claims processing and resolution
    • Maintain electronic and physical filing systems and update dispute tracking databases
    • Generate reports for internal meetings and ad hoc requests
    • Monitor and maintain office supply inventory and related documentation
    • Navigate systems such as Facets and Jiva to review claims and authorizations
    • Perform other administrative and departmental duties as assigned

    Qualifications

    Education

    • High School Diploma or equivalent required

    Experience

    • Minimum of 2 years of experience in a medical or insurance office setting
    • Experience with claims processing or provider/member services required
    • Familiarity with healthcare systems such as Facets and EPIC preferred

    Skills & Competencies

    • Strong organizational and time management skills
    • Ability to prioritize and manage multiple tasks in a fast-paced environment
    • Attention to detail and accuracy in data entry and documentation
    • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
    • Strong communication and coordination skills
    • Ability to handle sensitive information in compliance with privacy regulations

    Work Environment

    • Office-based role in a professional, low-noise environment
    • Work is primarily performed while sitting or standing at a desk
    • Requires the ability to analyze, document, and manage detailed information

    Reporting Structure

    • Reports to: Supervisor, Provider Disputes
    • This position does not have direct reports

    Why Join Us

    You’ll be part of a collaborative team that plays a critical role in ensuring accurate claims handling and provider satisfaction. This position offers an opportunity to build expertise in healthcare operations, claims processing, and dispute management within a supportive environment.

    August 14, 2026

  • Experience Researcher

    Experience Researcher 

    Location: Plano, TX
    Duration: 4 months

    Position Overview

    We are seeking two experienced Experience Researchers to lead consumer research that informs digital experiences, design direction, product decisions, and business strategy. In this role, you will apply consumer research expertise and human-centered design principles to uncover member needs, behaviors, challenges, motivations, and aspirations.

    Your insights and recommendations will directly influence the delivery of exceptional cross-channel experiences. The ideal candidate is a rigorous and persuasive researcher who can manage end-to-end studies, translate complex qualitative data into clear stories, and collaborate effectively with product, design, digital, and business partners.

    Key Responsibilities

    • Lead end-to-end experience and design research, including discovery, stakeholder alignment, methodology selection, study planning, fieldwork, analysis, synthesis, and delivery of findings.

    • Plan and conduct consumer interviews and other qualitative research activities to inform member experiences across products, services, digital touchpoints, and channels.

    • Select and apply appropriate generative, evaluative, and usability research methods based on the research question and business need.

    • Prepare studies for fielding, moderate research sessions, and capture data accurately and effectively.

    • Analyze and synthesize complex qualitative data without compromising research rigor or integrity.

    • Identify relationships, themes, and patterns across data points; connect current findings with prior research and emerging use cases.

    • Translate research findings into clear reports, presentations, insights, and actionable recommendations.

    • Build compelling narratives that communicate what matters most and bridge the gap between research insights and practical next steps.

    • Lead stakeholder debriefs, provide an informed research perspective, and clearly explain research rationale throughout every phase of a study.

    • Collaborate with product, design, digital, strategy, and other cross-functional partners to create a shared understanding of business problems, member needs, and potential solutions.

    • Maintain transparency with stakeholders and help teams achieve alignment on intended outcomes and research-informed decisions.

    • Manage multiple research projects and priorities in a fast-paced environment.

    Required Qualifications

    • At least four years of demonstrated experience conducting consumer or experience research using a variety of qualitative and evaluative methods.

    • At least four years of experience leading end-to-end research activities, including methodology planning, consumer interviews, and qualitative data analysis.

    • At least four years of experience analyzing and synthesizing findings into concise reports, presentations, narratives, and actionable recommendations.

    • At least four years of experience applying generative, evaluative, and usability research approaches and selecting the appropriate method for each use case.

    • Hands-on experience with methods such as ethnography, contextual inquiry, concept or solution testing, evaluative walkthroughs, card sorting, and usability testing.

    • Demonstrated ability to explore relationships across data points, recognize meaningful patterns, and synthesize complex information into digestible insights.

    • Strong collaboration and interpersonal skills, including the ability to work effectively across functions and influence decision-making.

    • Excellent written, verbal, visual, and presentation skills, with the ability to communicate findings and recommendations to stakeholders at all levels, including senior and executive leaders.

    • Proactive, self-motivated, and able to prioritize and manage multiple projects while maintaining quality and rigor.

    Education

    • Bachelor’s degree in psychology, human-computer interaction, UX research, cognitive science, or a related field; or

    • Four additional years of relevant experience may be substituted for the degree, in addition to the minimum experience required for the role.

    Required Tools

    • FigJam: Cross-functional collaboration, workshops, synthesis activities, and team planning

    • Microsoft Office: Excel and other Office applications for research planning and qualitative data capture and analysis; PowerPoint for reports, presentations, and stakeholder readouts

    • Maze: Review, quality assurance, and support of unmoderated usability tests before launch

    August 13, 2026

  • Network Engineer / NOC Engineer

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
     

    Network Engineer / NOC Engineer

    St. Louis, MO (Local/onsite)
    W2 Contract role
    12+ Months with opportunity for extension and conversion
    Day and Night shifts available: Either 7AM to 7PM rotating schedule, or 7PM to 7AM rotating schedule
    W2 Pay Rate: $32-42/HR            

    The Digital Control Center is staffed 24x7x365, schedules are rotating 3-12 hours. 7am to 7pm schedule with a Hybrid partial remote work from home on the weekends and weekdays at the main office.

    Training will be on first shift and typically takes 4-6 weeks. *Only local candidates will be considered.

    Job Summary:

    We are seeking a highly motivated and detail-oriented Operations Specialist to join our 24×7 Digital Control Center (DCC) team. This role is essential to maintaining the availability, performance, and security of critical infrastructure and services. The ideal candidate will thrive in a fast-paced, mission-critical environment and demonstrate strong technical acumen, problem-solving skills, and the ability to coordinate complex operational activities. Command Center Agents are responsible for monitoring, troubleshooting, documentation and resolution of incidents including MPLS, Cisco, Nokia, Scada, Windows servers. Responsible for monitoring, alerting, and triage on core infrastructure including server related events. Provide phone support, updating customers and vendors that call in, and providing top notch customer service to our customers.

    Key Responsibilities:

    • Monitor infrastructure, applications, and services using enterprise tools (e.g., Dynatrace, OpsBridge, Splunk).
    • Respond to alerts, incidents, and service requests per defined SLAs.
    • Perform initial triage and escalate unresolved issues to appropriate teams.
    • Document incidents and resolutions in our ITSM solution (Service Now).
    • Participate in the Genesys phone queue, responding to incidents and general request/task calls.
    • Participate in 12-hour Panama shift rotations, days or nights (depending on shift), weekends, and holidays.
    • Coordinate high-touch services such as patching, firmware upgrades, and planned fiber maintenance.
    • Support disaster recovery and business continuity processes.
    • Operational support of OT environments (AMI), alarm monitoring, incident response, lifecycle replacement of network infrastructure supporting smart meters.
    • Monitor and troubleshoot network infrastructure, SCADA systems, and cellular communication devices.
    • Support port authentication (802.1x), Wi-Fi networks, and Intelligrid fiber monitoring.
    • Assist with router infrastructure replacement and firmware upgrades.
    • Support Critical Incident Management (CIM) and malware isolation procedures.
    • Monitor and respond to security alerts.
    • Perform compliance reporting and Cyber Essential Software verification.
    • Monitor UPS systems, tower lights, HVAC, generators, and rectifiers.
    • Manage FAA notifications and troubleshoot site alarms.
    • Support Missouri One Call Cut/Dig incidents using 3GIS.
    • Triage Windows servers incidents.
    • Apply protected patches and manage virtual resource allocation, utilizing Tanium.
    • Administer domain certificates and support disaster recovery environments.
    • Coordinate planned fiber outages and assist with difficult-to-locate fiber issues.
    • Support MAS SD9 and Speednet radio networks.

    Qualifications:

    • Strong technical troubleshooting and analytical skills.
    • Experience with enterprise monitoring, ticketing, phone systems.
    • Familiarity with network protocols, server environments, and cybersecurity practices.
    • Ability to work independently and collaboratively in a 24×7 shift environment.
    • Excellent communication and documentation skills.

    Preferred Experience:

    • Highly preferred Cisco Certified Network Associate (CCNA) or similar.
    • Prior experience in operations support, NOC, or similar technical roles.
    • Experience with compliance frameworks and incident management protocols.

    *Beware of scams. S3 never asks for money during its onboarding process

    August 13, 2026

  • Technical Business Systems Analyst

    Technical Business Systems Analyst (BSA)

    Location: Tampa, FL
    Duration: 24 months

    Work Arrangement

    • Hybrid schedule: four days onsite in Midtown and one day remote per week.

    • Candidates with international education credentials must work with the Operations team to submit credential verification promptly after applying.

    • Employment is subject to a drug screening. Medical cannabis/THC cards are not accepted.

    • This position supports corporate business functions, including Human Resources and Finance.

    • SAP experience is required.

    Position Overview

    We are seeking a highly skilled Technical Business Systems Analyst to join our utility company’s Technology Project Management Office (PMO).

    The Technical BSA will bridge the gap between business needs and technology solutions within a large, complex enterprise environment. The ideal candidate has strong experience in IT project delivery, requirements traceability, test planning and execution, technical mapping, and process modeling. This person must be able to work independently, move quickly, and gather and refine requirements across multiple stakeholders and initiatives.

    The Technical BSA will collaborate with cross-functional business and technology teams to support system enhancements, integrations, and implementations while ensuring alignment with business objectives, regulatory requirements, and enterprise architecture standards.

    Key Responsibilities

    Requirements Gathering and Analysis

    • Independently engage business and technology stakeholders to rapidly elicit, analyze, refine, and document business and system requirements across multiple initiatives.

    • Translate business needs into clear, detailed functional and technical requirements.

    • Develop and maintain Requirements Traceability Matrices (RTMs), ensuring full lifecycle traceability from requirements through development, testing, and deployment.

    • Map business processes and requirements to system capabilities, identify gaps, and recommend appropriate solutions.

    • Support validation activities by developing or contributing to test scenarios, test cases, and test scripts.

    • Confirm that delivered solutions align with documented business and technical requirements.

    Enterprise IT Project Delivery

    • Contribute to large-scale IT projects, system implementations, enhancements, and integrations using established Agile, Scrum, Waterfall, or other SDLC methodologies.

    • Serve as a key liaison between business stakeholders and IT teams to support the timely, high-quality delivery of project milestones.

    • Use Azure DevOps to manage backlogs, user stories, acceptance criteria, tasks, defects, and sprint activities.

    • Support project planning, including scope definition, impact analysis, dependency management, and risk identification.

    • Collaborate with cross-functional teams to ensure solutions align with enterprise architecture, regulatory requirements, and organizational objectives.

    • Manage multiple priorities in a fast-paced environment with minimal oversight.

    Required Qualifications

    • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.

    • At least three to five years of experience as a Technical Business Systems Analyst or in a similar role within a large enterprise IT environment.

    • Hands-on SAP experience.

    • Demonstrated experience developing and managing Requirements Traceability Matrices.

    • Experience writing test plans, test cases, test scenarios, and test scripts.

    • Strong technical mapping, business process mapping, and process-modeling skills.

    • Proven ability to gather requirements independently and efficiently from multiple stakeholders.

    • Hands-on experience with Azure DevOps or a comparable backlog and application lifecycle management platform.

    • Strong understanding of SDLC methodologies, including Agile, Scrum, and Waterfall.

    Preferred Qualifications

    • Experience in the utility or energy industry.

    • Familiarity with Smartsheet, GIS platforms, or energy management systems.

    • Experience supporting large-scale system implementations or digital transformation initiatives.

    • Experience with enterprise ERP platforms such as SAP or Oracle.

    • Professional certification such as CBAP, PMI-PBA, or ITIL.

    Key Competencies

    • Strong analytical and problem-solving abilities.

    • Excellent written and verbal communication skills.

    • Effective stakeholder engagement and relationship management.

    • Ability to work independently with minimal supervision.

    • High attention to detail and strong documentation discipline.

    • Ability to manage competing priorities and deliver results in a fast-paced environment.

    August 13, 2026

  • Account Operations Specialist

    Job Title: Account Operations Specialist

    Location: Irving, TX

    Duration: 6 months + Possibility to Extend and/or Convert to FTE

    Pay Rate: $23/HR (W2 Only)

    Job/Role Description:

    • This role helps support the operational setup and maintenance of client accounts within the firm’s internal systems. This position will process account opening requests, generate required documentation, and coordinate team-specific tasks as requested by the business.
    • This position will ensure high quality service delivery through accurate data entry, adherence to compliance policies, and effective cross-team collaboration.
    • Review and process account opening requests, building out accounts in internal systems and generating documents to send to clients
    • Coordinate and process team specific tasks as requested by the business
    • Work across multiple systems and platforms
    • Interface with teams and businesses to resolve on-going issues and answer specific policy questions
    • Provide support and work on special projects as requested
    • Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
    • Understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
    • Accurately log and document workflows and issue resolutions

    Required Qualifications

    • Working knowledge of Microsoft products including Word, Windows, PowerPoint, and Outlook
    • Proven analytical skills and problem-solving ability
    • Superior written and verbal communication skills
    • Sound judgment and outstanding attention to detail
    • Ability to work collaboratively with all levels of the organization
    • Flexible and able to work well under pressure in a team environment
    • Self-motivated with excellent time management and organizational skills
    • Ability to multi-task and prioritize effectively

    Preferred Qualifications

    • Advanced knowledge of Excel
    • Bachelor’s Degree, preferably with a concentration in Finance or Business
    • Previous experience in a financial services or operations environment
    • Experience working in a team-oriented, collaborative environment
    • Proven ability to apply business judgment to identify unusual or suspicious activities
    • Strong customer service orientation
    • Highly self-motivated and directed
    August 13, 2026

  • Junior UX Designer

    STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

    This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

    “Beware of scams. S3 never asks for money during its onboarding process.”

    Job Title: Junior UX Designer
    Location: San Antonio or Plano, TX
    Work Arrangement: Hybrid / Onsite Campus
    Contract Length: 12 Months

    Job Ref #: 247631

    Support key member experiences including Join, Onboarding, and Member Recognition & Rewards. This position is designed for recent graduates through approximately 2–4 years of professional experience and focuses on human-centered design, visual design, research, and mobile experiences.

    Required Qualifications

    • Bachelor’s degree in UX Design or a closely related human-centered field
    • Recent graduate or approximately 2–4 years of UX Design experience
    • Demonstrated understanding of human-centered design principles and methodologies
    • Good visual design skills and attention to detail
    • Proficiency with Figma
    • Proficiency with Adobe Creative Suite
    • Strong communication, collaboration, and critical-thinking skills
    • Portfolio demonstrating user-centered design and visual design capabilities
    • Academic portfolio projects are acceptable

    Responsibilities

    • Apply human-centered design methodologies, including the Double Diamond framework
    • Design intuitive and engaging experiences based on user insights
    • Collaborate with Product Managers, Engineers, Data Analysts, and Legal partners
    • Participate in user research, including interviews, usability testing, synthesis, and insights generation
    • Use qualitative and quantitative data to inform and validate design decisions
    • Create wireframes, user flows, mockups, and prototypes using Figma, Adobe Creative Suite, and pen and paper
    • Participate in design critiques and incorporate feedback into iterative design solutions

    Preferred Qualifications

    • Experience designing for Native Apps or Progressive Web Applications (PWAs)
    • Graphic design experience
    • Motion design experience
    • Interest in emerging technologies and integrating AI into product experiences and design workflows
    August 13, 2026

  • Learning Support Advisor II

    Learning Support Advisor II

    Location: San Antonio, TX
    Duration: 12 Months

    Position Summary

    The Learning Support Advisor II provides operational, logistical, and administrative support for Learning and Development programs across the Association. This intermediate-level role helps ensure learning initiatives are effectively planned, scheduled, coordinated, and delivered on time.

    Working closely with learning leaders, facilitators, learning performance consultants, content managers, business partners, and other stakeholders, the Learning Support Advisor II coordinates learning resources, facilities, instructors, course offerings, and participant communications. The successful candidate will be highly organized, service-oriented, and comfortable managing multiple priorities in a fast-paced, high-volume environment.

    Key Responsibilities

    • Coordinate resources, facilitators, learners, and learning spaces for training programs.

    • Schedule learning events according to established planning and request processes.

    • Match training requirements with appropriate facilities based on room capacity, technology, equipment, configuration, and instructor availability.

    • Build and maintain courses, offerings, curricula, learning paths, and related requirements in the learning management system.

    • Maintain course setup standards, operational processes, and program documentation.

    • Provide preparation, resourcing, and delivery support to Learning and Development teams.

    • Support instructors, facilitators, participants, and business partners before, during, and after learning events.

    • Oversee learning-space readiness and troubleshoot basic classroom or technology issues.

    • Escalate technical, scheduling, or operational issues when additional support is required.

    • Prepare learning communications and ensure operational processes are clearly communicated to customers and business partners.

    • Track training activity, participation, compliance, and other learning metrics.

    • Use reporting and data-analysis tools to identify trends and support business decisions.

    • Collaborate with team members and customers to resolve moderately complex to complex issues.

    • Maintain a high level of customer service while managing competing deadlines and priorities.

    • Identify, monitor, and control risks associated with learning activities in accordance with applicable risk and compliance policies.

    • Perform additional duties as assigned.

    Minimum Qualifications

    • At least two years of Learning and Development experience involving administration, analysis, resource coordination, training operations, or a related function.

    • At least two years of experience working in a fast-paced, high-volume, and dynamic environment.

    • At least two years of advanced Microsoft Office and data-analysis experience.

    • Strong Microsoft Excel skills, including pivot tables, Text to Columns, macros, and related data-management features.

    • Experience using a learning management system to create and maintain courses and learning offerings.

    • Strong organizational and time-management skills, with the ability to manage multiple assignments simultaneously.

    • Strong written and verbal communication skills.

    • Demonstrated ability to work collaboratively with facilitators, business partners, stakeholders, and learners.

    • Ability to troubleshoot basic classroom, technology, and learning-delivery issues and escalate them appropriately.

    Required Technology Experience

    • Microsoft Office, with advanced proficiency in Excel

    • Workday

    • Learning management systems

    August 13, 2026

  • Senior Digital Experience & Communications Strategist

    Strategic Staffing Solutions is currently looking for a Part-time Senior Digital Experience & Communications Strategist for a W2 contract opportunity in Detroit, MI!!

    Location: Detroit, MI – Hybrid schedule (in-office once a week-Tue, Wed or Thu)
    Duration: 12+ month contract with eligibility for renewal.
    Role Type: W2 contract
    Schedule:Part-Time
    Required

    • Bachelor’s degree.
    • 10+ years of experience in digital strategy, digital marketing, digital communications, user experience, or related disciplines leading both business and technology-focused initiatives.
    • Demonstrated experience developing and executing customer-focused digital strategies that drive engagement, adoption, and measurable business outcomes.

    Position Summary

    • Responsible for leading external digital customer experience initiatives that support business objectives, customer needs, and enterprise priorities.
    • Ensures all incoming digital marketing and communications projects are clearly defined with measurable objectives, success metrics, scope, timelines, and budget requirements, and are executed effectively and efficiently.
    • Utilizes innovative, customer-centered, and entrepreneurial approaches to solve complex business challenges and identify new opportunities for digital engagement.
    • Leads budgeting, planning, and coordination of external professional resources, including agencies, contractors, and consultants supporting digital initiatives.
    • Drives strategic thinking to define and achieve business, customer experience, and engagement objectives across digital channels, including websites, applications, and integrated customer journeys.
    • Partners with cross-functional teams to develop a deep understanding of customer needs, behaviors, and pain points, applying insights to improve digital experiences and business outcomes.
    • Leverages customer research, analytics, feedback, and performance data to inform recommendations, optimize experiences, and measure success.
    • Maintains a strong understanding of business unit priorities, customer programs, and enterprise goals to ensure alignment of digital strategies and initiatives.
    • Demonstrates an understanding of customer needs, motivations, and end-to-end journeys, and how they influence digital experience strategy.
    • Supports customer journey mapping, service design, and experience optimization efforts across digital touchpoints.
    • Builds and maintains strong cross-functional relationships across business, customer experience, marketing, communications, IT, product, analytics, and operations teams to drive integrated solutions and successful project delivery.
    • Partners with project managers and delivery teams to support prioritization, workflow management, resource planning, and execution.
    • Collaborates closely with UX, content strategy, creative, and development teams to deliver effective digital experiences and content solutions.
    • Champions continuous improvement practices through testing, measurement, optimization, and the application of performance insights and industry best practices.
    • Leads project status reviews, stakeholder communications, and performance reporting.

    Preferred Qualifications

    • Bachelor’s degree in Digital Communications, Digital Marketing, User Experience, Business, Communications, or a related field.

    Skills & Knowledge:

    • Strong project management, organizational, and prioritization skills, including the ability to manage multiple initiatives, navigate ambiguity, influence stakeholders, and meet deadlines in a fast-paced environment.
    • Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and translate insights into actionable recommendations.
    • Sound business judgment, including the ability to quickly understand complex business challenges, customer needs, and organizational impacts.
    • Working knowledge of web analytics, digital performance measurement, conversion optimization, and customer experience best practices.
    • Understanding of search engine optimization (SEO) principles and the evolving impact of AI-powered search and answer experiences on content discoverability, visibility, and digital engagement.
    • Familiarity with enterprise content management systems (CMS), digital experience platforms, and website governance practices. 
    • Understanding of web technologies, digital content delivery, information architecture, accessibility standards, and customer experience design principles.
    • Demonstrated commitment to staying current on emerging digital trends, technologies, AI-enabled capabilities, search innovations, and industry best practices.

     

    *Beware of scams. S3 never asks for money during its onboarding process

    August 13, 2026
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