Military Spouse Field Representative
Job Title: Military Spouse Field Representative
Location: Norfolk, VA
Job Type: Pilot- 6 months | Travel Required
Overview:
Our Customer is seeking a dedicated and adaptable Military Spouse Field Representative to serve as a vital connection between the organization and military families. The ideal candidate is a seasoned military spouse who understands the challenges and triumphs of military life firsthand. This position is field-based and requires initiative, professionalism, and a strong passion for advocating on behalf of military families and the our Customer’s brand.
Key Responsibilities:
- Serve as a knowledgeable and empathetic liaison between our Customer and military families.
- Attend community events, briefings, and installations to build brand awareness and share resources.
- Use digital platforms and social media to share relevant updates, insights, and stories.
- Represent the Customer’s brand with professionalism and authenticity at all public engagements.
- Collect and report member feedback to internal teams to help improve products and outreach strategies.
- Collaborate with other field representatives to support military communities across multiple regions.
- Maintain regular communication and provide updates on activities and member insights.
What You Bring:
Adaptability and Resilience:
- Minimum one Permanent Change of Station (PCS) move as an active-duty military spouse.
- Experience navigating military family life, including deployments, remote duty, or transitions.
- Flexible mindset and comfort with shifting priorities and travel.
Strong Communication Skills:
- Excellent verbal and written communication.
- Comfortable speaking with diverse audiences and initiating conversations.
- Fluency with social media and virtual communication tools (Zoom, Teams, etc.).
Professionalism and Dependability:
- Ability to meet deadlines, attend scheduled events, and represent the brand consistently.
- Professional presence and behavior, including appropriate attire and conduct in the field.
- Willingness to follow through and provide timely updates to the team.
Passion for the Brand:
- Genuine belief in our Customer’s mission and commitment to military families.
- Non-sales-based advocacy role, focused on relationship-building and trust.
Military Spouse Experience:
- Ideally 5–10 years as a military spouse.
- Lived experience with major aspects of military life, such as deployments, PCS moves, overseas duty stations, and dual-career or family balancing.
Preferred Qualifications:
- Experience in community outreach, advocacy, education, or communications.
- Active involvement in military family organizations or FRGs (Family Readiness Groups).
- Familiarity with our Customer’s products and services (banking, insurance, etc.).
- Comfortable working independently in a remote, field-based role.