Data Analyst III

Job Title: Data Analyst III – Power BI & AWS Redshift Specialist

Location: Charlotte, NC (Hybrid)
Pay: $67/hr – W2 ONLY, NO C2C
Duration: 12+ Month Contract

Job Description:

We are seeking a Data Analyst III with deep expertise in Power BI, SQL, AWS Redshift, and Power Platform tools (Power Apps, Power Automate) to join the Customer Experience & Operations Analytics Team at Duke Energy. This role involves building, optimizing, and maintaining impactful dashboards and visualizations that drive decision-making and strategic initiatives across the business.

Key Responsibilities:

• Design, build, and maintain advanced Power BI dashboards with strong focus on user experience and effective storytelling.

• Translate complex data sets into actionable insights using SQL, DAX, and data modeling best practices.

• Support reporting rebuilds related to the launch of cloud-based platforms (e.g., Genesys / Elevate 360).

• Partner with business stakeholders to gather requirements and deliver tailored reporting solutions.

• Use Power Apps and Power Automate to enhance reporting and workflow automation.

• Ensure data integrity through exploration, validation, and correction processes.

• Develop KPIs and visual features including heat maps, drill-throughs, slicers, and scatterplots.

• Serve as a lead analyst for special analytics projects and initiatives.

• Champion trust and adoption by maintaining high accuracy and transparency in reporting.

Required Qualifications:

• Bachelor’s degree in Statistics, Mathematics, Computer Science, Engineering, or related field.

• 6+ years of professional experience in data analysis, BI development, or a similar role.

• 4+ years of experience with Power BI, including advanced DAX, data modeling, and visualization.

• Proficient in SQL and comfortable with AWS Redshift and A3S environments.

• Experience with Power Apps, Power Automate, Excel, PowerPoint.

• Strong analytical, organizational, and communication skills.

Preferred Qualifications:

• Experience integrating Power BI with other systems or APIs.

• Background in statistics, predictive modeling, or programming (Python preferred).

• Familiarity with cloud platforms and modern data architecture.

• Experience supporting customer experience or operations analytics.

• Ability to present data insights clearly to both technical and non-technical stakeholders.