Client Onboarding Specialist
Location: Onsite/Hybrid
Pay: $23/hr W2
Duration: 6 Months
Job Description:
We are seeking a Client Implementation Analyst to join our Private Wealth Management (PWM) Operations team. This role is an exciting opportunity for a motivated and organized professional to collaborate closely with PWM Advisor Teams, Legal, Compliance, and Anti-Money Laundering (AML) departments to facilitate account opening and maintenance for high-net-worth clients. The ideal candidate will combine strong customer service, documentation, and risk management skills with a commitment to delivering a seamless onboarding experience.
Responsibilities:
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Manage the end-to-end client onboarding process by reviewing and validating documentation for new PWM accounts.
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Partner with PWM Advisors and internal departments to ensure client documents are complete, accurate, and submitted timely.
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Perform due diligence and review accounts for compliance with AML and Know Your Client (KYC) regulations.
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Coordinate with legal, compliance, and AML teams to resolve account issues or discrepancies.
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Process and track client requests for additional account services such as options trading, margin, checking, and debit cards.
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Verify data integrity across internal systems to ensure correct setup for statements, reporting, and cash services.
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Actively contribute to improvements in onboarding processes and documentation workflows.
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Maintain high levels of client satisfaction by managing expectations and resolving issues efficiently.
Basic Qualifications:
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Bachelor’s degree required.
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Strong proficiency in MS Office (Excel, Word, Outlook) and web-based applications.
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Exceptional organizational and multitasking skills.
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Demonstrated ability to prioritize and manage time effectively.
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Excellent problem-solving and judgment skills.
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Strong verbal and written communication abilities.
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Customer service-oriented with a professional demeanor.
Preferred Qualifications:
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FINRA Series 7, 9, 10, or 4 licenses.
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Foreign language proficiency.
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1+ years of experience in the financial services industry, particularly in AML, Compliance, or Client Onboarding.