UX Researcher

Contract

Strategic Staffing Solutions

UX Researcher

Charlotte, NC

W2 Contract

User Researcher is responsible for qualitative and quantitative user research. The user researcher will assist with developing research strategies and conducting research studies (usability testing, expert reviews, 1:1 interviews, observations, and/or focus groups). Ability to create journey maps, service blueprints, and fluent in creative PowerPoint design a must. A solid understanding and extensive experience in user-centered design, usability testing, and user interface analysis is a must. Familiar with ADA compliance (WCAG 2.0 level AA), PeopleSoft application, and agile development is preferred.

Key responsibilities include but are not limited to:

· Lead the UX Research portion of projects

· Lead projects that are solely UX Research in scope

· Collaborate with Interaction Designers and business owners to establish test and research strategies for projects

· Select and schedule test and research participants

· Facilitate user testing and research

· When leading a project, supervise research being performed by contributing researchers and ensure standards are being followed

· Analyze testing and research data, report results by creating engaging PowerPoint presentations

· Assist with defining and evolving standard protocol, tools, techniques, and documentation/reporting templates for testing

· Perform expert reviews of systems, journey maps, and service blueprints as appropriate


Requirements:

User Researcher is responsible for qualitative user research.

· Solid minimum of 3 years of research experience

· Sole interest in research (not design)

· The user researcher will assist the Team Member Portal team with developing research strategies and conducting research studies (usability testing, expert reviews, 1:1 interviews, observations and/or focus groups)

· Lead cross-functional teams on research-oriented projects

· Ability to create journey maps, service blueprints, and fluent in creative PowerPoint design a must.

· A solid understanding and extensive experience in user-centered design, usability testing, and user interface analysis is a must

· Strength in metrics a plus

Job ID: JOB-165035
Publish Date: 20 Nov 2020

Tagged as: UX Researcher