Strategic Staffing Solutions
Transition Consultant
18+ Month Contract
100% Remote Schedule
Job Summary:
- Research clients current use of the Commercial Card Expense Reporting service, and define proposed program design within WellsOne Expense Manager
- Engage with clients through kickoff, and ongoing meetings, to review and define program setup requirements
- Complete program setups within WellsOne Expense Manager
- Lead clients through walkthroughs of their individual program setups within WellsOne Expense Manager, and facilitate client training
- Support clients as they launch their program within WellsOne Expense Manager, and provide post launch support through the clients first billing cycle, ensuring program setup meets the client requirements. Deliver client cycle end training
Required Skills:
- Knowledge of credit card processing (TSYS, CyberSource, Fiserv, etc.)
- Previous experience working with Commercial/Corporate Card products/customers
- Knowledge working with Commercial Card Expense Manager (CCER)
- Understanding of standard Credit Card processes
- Understanding of Commercial/Corporate Card implementations
- Proficiently in Microsoft Office (specifically Excel)
- Project Management experience an asset
- Proficient in multi-tasking, managing multiple client transitions in parallel
- Comfortable meeting directly with clients (in person or virtually)
- Self-Motivated, able to work in a fast paced environment, able to manage multiple priorities
- Previous experience working on large customer transitions an asset
Job ID: JOB-220578
Publish Date: 28 Feb 2023