Technical Support Analyst


Strategic Staffing Solutions


Strategic Staffing Solutions is currently looking for an Technical Support Analyst for a contract opportunity with one of our largest clients!

Candidates should be willing to work on our W2 ONLY. No C2C

Job Title: Technical Support Analyst

Remote: Yes 

Location(s): Morris Plains NJ

Role Type: W2 ONLY, NO C2C

Contract Length: 12 months

Schedule: Core Hours 8am-5pm EST. Off-hour support required on rotation

M-F, 40hrs/week

How to Apply: Please send resume and contact information to Suganya, Sourcer at

Job Description/Responsibilities:

  • Delivers professional activities in the IT Support job family with a focus on Technical Support. Under direct supervision, assists in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
  • Assists in modifying existing software to fit specialized needs and configurations and maintains program libraries and technical documentation.
  • Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
  • Provides standard professional advice and creates initial reports/analyses for review. May provide guidance, coaching, and direction to more junior members of the team in Technical Support.

Required Skills/Qualifications:

  • Mainframe Knowledge
  • ESP experience
  • CA7 experience
  • Service Now
  • JCL
  • REXX
  • AS400
  • Microsoft Office products
  • Airflow

Education and Certifications:

5 years’ experience with working on mainframes

Job ID: JOB-225376
Publish Date: 27 Apr 2023

Tagged as: Technical Support Analyst