Tech Operations Analyst


Strategic Staffing Solutions


About Us: Changing lives, one position at a time

Strategic Staffing Solutions (S3) prides itself on being an international IT Staffing and Solutions Company. Over 30 years experience recruiting and managing exceptional IT and Business consultants for customers in the Financial, Energy, Public Sector and Retail Distribution industries. A privately held, financially strong, woman-owned company, S3 is a full-service IT firm, with 24 major market locations in the U.S!

Title: Tech Operations Analyst

Location: Clive IA

Job Description / Duties:

  • Responsible for performing daily validation of the Application Health by login into the application and performing critical functional checks to ensure that its stable for business users.
  • Responsible for monitoring all scheduled batch jobs and works on fixing in case of failures.
  • Provides and supports the implementation of business solutions.
  • Determines the impact of changes made to existing hardware, software, and schedules.
  • Audits complex critical systems delivery for business processes. Determines the impact of new products and tools implementation across the business and mitigates potential issues.
  • Reduces the impact of application and infrastructure failures on business delivery.

.Required Qualifications

  • 1+ year of experience working with the Information Technology Infrastructure Library (ITIL) demonstrated through work, military, or education
  • 1+ year of experience in technology production support (e.g. problem identification, ticket documentation, customer and vendor relations) demonstrated through work, military or education
  • 1+ year of experience using IT ticket tracking tools demonstrated through work, military or education

Desired Qualifications:

  • Strong knowledge of Agile methodology

HOW TO APPLY: Please email your resume in Word Format to Aaron Patrick at: and Reference Job Order # 186834 or Click the Apply Button.


Strategic Staffing Solutions (S3) is an international, woman-owned, over $300 million IT and business services corporation based in Detroit. S3 provides staff augmentation, direct hire recruiting, workforce programs, and outsourced solutions with global industry expertise in energy/utility, healthcare services, insurance, communications, and financial services. It has over 3,600 direct consultants in 49 out of 50 states in the U.S. and 15 countries including Europe and the Americas.

  • With a composite average annual growth rate of 19%, S3 is fiscally sound and debt free.
  • S3 has had $3.3 Billion in sales since its inception with $1.2 billion of those sales occurring in the last 5 years.
  • S3 is ranked as the sixth largest diversity staffing firm in the U.S. by Staffing Industry Analysts (SIA) and 16th among the largest IT staffing firm in the U.S. by Staffing Industry Report.
  • It is the only company that is a certified Charter Partner to SIA.
  • With 59% of its 3,600 team members claiming veteran, military spouse, or military dependent status, S3 has been designated as a Military Friendly and Military Spouse Friendly employer since 2014.
  • S3 is a certified women-owned business enterprise (WBE) and an active member of WBENC.
  • S3 is ranked among the top 25 woman-owned businesses in the nation by Womens Enterprise USA Magazine.
  • S3 has given more than $2 million through sponsorships and donations every year since 2011.
  • Strategic Staffing Solutions is an Equal Opportunity Employer

Job ID: JOB-186834
Publish Date: 24 Nov 2021

Tagged as: Tech Operations Analyst