Service Analyst


Strategic Staffing Solutions


Strategic Staffing Solutions is currently looking for a Service Analyst for a contract opening with one of our largest clients!

This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position. The details are below.

Job Title: Service Analyst
Contract: 7 Months+ possibility for extension/conversion
Location: 100% Remote

Job/Role Description:

  • Service Analyst establishes technical knowledge around our processes and work items
  • Assist team members daily to complete work in order to meet departmental and regulatory standards
  • Review data of contract participants for accuracy
  • Prepare correspondence to contract participants
  • Monitor target response dates and follow-up in a timely manner as needed
  • Ensure proper documentation in workflow applications and participant files
  • Review forms and supporting documentation for completeness and accuracy
  • Transact routine non-financial activity on client accounts with both expediency and accuracy
  • Ability to explain basic information in functional area
  • Ability to multitask and leverage organizational skills
  • Effective decision making based on comprehensive case analysis
  • Demonstrate valuable interpersonal skills
  • Answer phone inquiries from participants


  • Strong analytical and problem-solving skills
  • Accountable, ethical, good decision-making ability
  • Strong written and verbal communication skills required
  • Good computer skills and ability to multitask

Required Qualifications:

  • Associates, or Bachelors degree preferred, or equivalent years of related experience

How to Apply:  send resume and contact information to Nisa Peake, Sourcing Specialist, at

The S3 Difference:

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to:

  • Set the bar high for what a company should do
  • Create jobs
  • Offer people an opportunity to succeed and change their station in life
  • Improve the communities where we live and work through volunteering and charitable giving

As an S3 employee, you’re eligible for a full benefits package that may include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement

Job ID: JOB-209000
Publish Date: 06 Dec 2022

Tagged as: Service Analyst