Strategic Staffing Solutions
Senior Operations Processor
Location: SIOUX FALLS, SD (Onsite)
Contract: 6months+
Rate: $21.33hr
Job Description:
- Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance.
- Use technical expertise in the designated area and resolve escalated issues.
- Provide feedback and present ideas for improving or implementing processes and customer support.
- Perform complex operational and customer support initiatives within Operations functional area.
- Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures.
- Apply technical knowledge and expertise to perform work and action requests.
- Provide subject matter expertise and interpretation of procedures to staff.
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
- Interact with internal customers.
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.
Job ID: JOB-221266
Publish Date: 10 Mar 2023