Strategic Staffing Solutions
Senior Operations Processor
Industry: Banking/Finance
6+ Month Contract to Hire
Irving, TX – 100% Onsite position
Pay: $20.25. – $21.50/HR
Schedule: Mon – Fri (8:00AM – 5:00PM)
Starting: June 1st 2023
Job Summary:
- Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance.
- Use technical expertise in the designated area and resolve escalated issues.
- Provide feedback and present ideas for improving or implementing processes and customer support.
- Perform complex operational and customer support initiatives within Operations functional area.
- Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures.
- Apply technical knowledge and expertise to perform work and action requests.
- Provide subject matter expertise and interpretation of procedures to staff.
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
- Interact with internal customers.
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Job ID: JOB-226402
Publish Date: 18 May 2023