Admin - Clerical

Senior Operations Processor


Strategic Staffing Solutions

Senior Operations Processor

Industry: Banking/Finance

6+ Month Contract to Hire

Irving, TX – 100% Onsite position

Pay: $20.25. – $21.50/HR

Schedule: Mon – Fri (8:00AM – 5:00PM)

Starting: June 1st 2023

Job Summary:

  • Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance.
  • Use technical expertise in the designated area and resolve escalated issues.
  • Provide feedback and present ideas for improving or implementing processes and customer support.
  • Perform complex operational and customer support initiatives within Operations functional area.
  • Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures.
  • Apply technical knowledge and expertise to perform work and action requests.
  • Provide subject matter expertise and interpretation of procedures to staff.
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
  • Interact with internal customers.
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Job ID: JOB-226402
Publish Date: 18 May 2023

Tagged as: Senior Operations Processor