Senior Fraud & Claims Operations Representative


Strategic Staffing Solutions


Strategic Staffing Solutions is currently looking for a  Senior Fraud & Claims Operations Representative, a contract opportunity with one of our largest clients!

Candidates should be willing to work on our W2 ONLY.

Job Title: Senior Fraud & Claims Operations Representative

Remote: NO- This role requires candidates to work onsite.

Location(s): TEMPE, AZ- Onsite

Role Type: W2 ONLY, NO C2C

Contract Length: 6 months

How to Apply: Please send resume and contact information to Suganya, Sourcer at

Job Description/Responsibilities:

  • Support team performance in identifying control failures in bank processes, procedures, customer, or colleague decisions.
  • Provide feedback and present ideas for improving or implementing processes and tools within fraud and claims functional area.
  • Perform complex operational tasks, including review, verification, and identification of customer transactions to detect and prevent fraud, policy violations or resolve merchant disputes in order to mitigate and recover losses.
  • Provide subject matter knowledge and interpretation of procedures to less experienced staff.
  • Interact with fraud and claims functional area on a wide range of information as well as with external customers.

Required Qualifications/Experiences:

4+ years of Customer Service, Financial Services, Fraud, or Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.

Job ID: JOB-215632
Publish Date: 11 Jan 2023

Tagged as: Senior Fraud & Claims Operations Representative