Strategic Staffing Solutions
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Strategic Staffing Solutions is currently looking for a Senior Fraud & Claims Operations Representative, a contract opportunity with one of our largest clients!
Candidates should be willing to work on our W2 ONLY.
Job Title: Senior Fraud & Claims Operations Representative
Remote: NO- This role requires candidates to work onsite.
Location(s): TEMPE, AZ- Onsite
Role Type: W2 ONLY, NO C2C
Contract Length: 6 months
How to Apply: Please send resume and contact information to Suganya, Sourcer at email@example.com
- Support team performance in identifying control failures in bank processes, procedures, customer, or colleague decisions.
- Provide feedback and present ideas for improving or implementing processes and tools within fraud and claims functional area.
- Perform complex operational tasks, including review, verification, and identification of customer transactions to detect and prevent fraud, policy violations or resolve merchant disputes in order to mitigate and recover losses.
- Provide subject matter knowledge and interpretation of procedures to less experienced staff.
- Interact with fraud and claims functional area on a wide range of information as well as with external customers.
4+ years of Customer Service, Financial Services, Fraud, or Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.
Job ID: JOB-215632
Publish Date: 11 Jan 2023