Strategic Staffing Solutions
Job Title:Sr. Data Entry Operator (216682)
Location(s): San Antonio, TX (Hybrid)
Duration: 11 Months
S3 supports and adheres to customer COVID-19 vaccination policies, which may include the disclosure of vaccination status.
This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO C2C eligibility for this position.
To apply: Please email your resume inWord FormattoPaola Martinez at: PMartinez@strategicstaff.comand Reference Job Order #:216682
Job Description / Duties:
Performs mid-volume data entry (average: 8,001 to 10,000 keystrokes per hour). Performs basic management of electronic files (i.e. print, copy, transfer and delete). Detects and correct errors. Uses word processing, spreadsheet, database or other software on a computer.
• Under minimal supervision performs direct data entry into the agency management system for new, renewal, and adjustments.
• Performs quality control to assure policy forms match the agency management system and notifies managers of discrepancies.
• Analyzes return mail and assures correct addresses are in all systems utilized by the particular product line.
• Prepares correspondence and other documents to include financial responsibility filings.
• Reviews and analyzes lapse and/or expiration reports and sends appropriate letters to initiate payments for customers.
• Receives incoming calls from members needing resolution resulting from poor service within the ASC products and advocates for the member.
• Serves as a resource to less experienced team members on complex or escalated issues.
• Works with management and product director to identify opportunities to facilitate improvements to processes and systems.
• Reviews SOPs and trains co-workers.
• Assists management with identifying and distributing work to ensure service level expectations are met.
• Performs other related duties as assigned.
Required Qualifications:
- 4 or more years of related experience to include multi-tasking in a fast-paced and complex business environment required.
- Professional verbal and written communication skills (Business correspondence and email, etc; phone/Skype/IM communication with team members, licensed employees, State Department of Insurance staff, etc; ability to understand and follow instruction)
- Organizational skills (Accuracy, attention to detail, efficiency)
- Ability to operate in a deadline intensive, regulatory driven environment
- Microsoft Office (Outlook, Excel, Word)
Strategic Staffing Solutions (S3) prides itself on being an international IT Staffing and Solutions Company. Over 30 years’ experience recruiting and managing exceptional IT and Business consultants for customers in the Financial, Energy, Public Sector and Retail Distribution industries. A privately held, financially strong, woman-owned company, S3 is a full-service IT firm, with 24 major market locations in the U.S!
Job ID: JOB-216682
Publish Date: 27 Jan 2023