Production Support (Vulnerability Operations)


Strategic Staffing Solutions

Production Support (Vulnerability Operations)

12-Month contract

Irving, TX | Minneapolis, MN

***W2 ONLY/NO CTC***

This is role that is focused on Vulnerability Operations and Project facilitation

Required Qualifications:

  • Must have 7+ Years of Production Support experience
  • Experience in application/Infrastructure Support experience using Microsoft Stack
  • Hands on experience and exposure to Cloud environment
  • Hands on experience on Unix commands for troubleshooting
  • Hands on troubleshooting experience on Middleware issues
  • Hands on experience on Application servers like Weblogic, Tomcat and Database like Oracle.
  • Possess basic knowledge of PL/SQL scripting
  • Strong experience with monitoring systems such as Splunk, App Dynamics.
  • Knowledge on Server Management tools like OVO/Netbackup/Alerting tools.
  • Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins).
  • Knowledge/experience of Python/Shell scripting.
  • Knowledge/experience of Puppet/Ansible.
  • Candidate should have working experience in serving as a liaison between technology infrastructure operations and business projects.



In this role, you will:

  • Deliver day-to-day Application/Platform support services for Digital Applications
  • Responsible for support functions and driving the execution of multiple Application/Platform support services including incident triage, root cause analysis, change evaluation-execution-validation, deployment management, BCP, and risk & vulnerability management, patching, monitoring.
  • Provides on-call production support of Mission Critical applications and resolve issues with in RTO.
  • Ensure effective production systems monitoring, alarming and notification response/maintenance.
  • Leverage diagnostic tools to maintain, troubleshoot and restore service or data to systems
  • Bring in engineering, operational management in domains like Cloud
  • Engineer automated solutions around how application and infrastructure code changes gets built, packaged, assembled, deployed, monitored and alerted on in our production environments.
  • Work with SRE mindset. Building Automated solutions for daily redundant production support activities.
  • Ability to understand and escalate issues efficiently and appropriately. Identify system bottlenecks and opportunities for process improvements
  • Deep understanding of industry SDLCAgile methodologies to analyze existing standards in Dev ops and augment the standards.
  • Maintain and update support documentation (e.g. game plans, run books, procedures, and process).
  • Communicate, co-ordinate and collaborate with multiple support teams and stakeholders

Job ID: JOB-225466
Publish Date: 01 May 2023

Tagged as: Production Support (Vulnerability Operations)