Product Manager

Responsibilities:

• Partners with the Product Leadership to thoroughly understand the product vision and represents this vision throughout the development lifecycle
• Partners closely with the Business to thoroughly understand the request and works diligently to achieve a solution which addresses the needs
• Creates, socializes, and routinely grooms the Feature Backlog so it is visible, transparent and clear to all
• Elaborates epics into user stories that are detailed enough to properly represent the true need of the request and refined appropriately to be achieved within the PI and sprint cycles
• Responsible for detailed requirements engineering to fully document acceptance criteria and implementation detail which support the related product feature
• Ensures the Engineering Team understands items in the Feature Backlog to the level necessary to meet the identified Business and Customer needs
• Partners with the Engineering Team to optimize the sequence and value of work performed in each sprint iteration to achieve most efficient and cost-effective delivery
• Partners and represents the Customer (internal/external) during the development process to ensure the proper product is built to meet the identified need(s)
• Facilitates the acceptance of work in alignment with the Engineering Team and identified Business stakeholders
• Responsible for tactical product development decisions in alignment with the informed Product vision
• Compiles and analyze enhancement requests from stakeholders, drives the prioritization, slotting and implementation process
• Serves as a product component expert to answer product feature questions, validate enhancement requests and other functional support as necessary

Ideal competencies:

• Ability to initiate and drive efforts to completion and follow through on commitments with minimal guidance
• Understanding of technical components and terms in a manner which allows for effective communication with the Development Team
• Demonstrated time-management skills and the ability to guide multiple date driven efforts simultaneously
• Excellent verbal and written communication skills and the willingness to present and defend your ideas to both technical and non-technical audiences
• Demonstrated ability to lead and participate effectively in cross-functional teams
• Active listener to understand what the stakeholders and customers true needs are and not just their wants/desires
• Excellent analytical and problem-solving skills to discover the stakeholders and customers latent needs and not just take orders
• Ability to create well-structured stories which accurately represent the request in adequate detail for a Developer to easily understand without making assumptions
• Ability to verbally articulate the customer needs in a manner which complements the written user stories
• Ability to effectively partner and communicate with multiple roles and levels throughout the IT organization and the Business
• Demonstrated interface between the Development Team and the key stakeholders in Product and the Business
• Proven ability to deal with conflict and the aptitude to resolve conflict with minimal escalation
• Understanding of when a conflict must be effectively escalated in order to gain quick resolution
• Demonstrated ability to establish credibility as a subject matter expert
• 3-5 years of experience in software development and delivery