Loan Servicing Specialist


Strategic Staffing Solutions

Job Title: Loan Servicing Specialist

Duration: 6-Month Contract

Locations: Des Moines IA

To apply: Please email your resume in Word Format to Robert Garcia at: and Reference Job Order #: 182175 or click the Apply Button.

Strategic Staffing Solutions (S3) seeks a Loan Servicing Specialist for a contract term at one of our biggest financial clients! This position requires that the selected candidate will work either in West Des Moines IA.

Job Responsibilities:

  • Responsible for reviewing, researching, processing, and responding to moderate to complex written and phone inquiries from customers, title companies, vendors, and internal personnel pertaining to loans and various areas of within loan servicing.
  • Functions include: ordering and processing of loan disbursements, payoffs, demands and payment requests; payment and invoice research; assisting in monitoring loan draw requests; completing disbursement audits; providing rate quotes; preparing loan reconciliations; researching and compiling data for management reports; performing modifications and renewals; Input data and process information into the system of record; may perform procedures related to advances and pay downs, funds wiring and disbursement process, and processing of payment requests.
  • Within the commercial business is responsible for complex payment processing, ground rents, cash managed loans, and complex tax transactions.
  • May provide work direction and training to other loan servicing team members.

Required Qualifications:

  • 1+ year of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment demonstrated through work or military experience

Desired Qualifications:

  • Intermediate Microsoft Office skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills


Strategic Staffing Solutions (S3), based in Detroit, Michigan, prides itself on being an international, woman-owned, $300+ million IT and Business Services Corporation with 30+ years of service. We are ranked 16th among the largest staffing firms in the US by Staffing Industry Report, 6th largest IT Diversity staffing firm, and are one of five companies nationally certified as a Charter Partner with Staffing Industry Analysts. S3 provides IT consulting, customized project solutions, vendor management programs and executive search services to financial institutions, insurance, energy, oil/gas, telecommunication, government, retail, and health care industries worldwide.  We have more than 3,600+ consultants and 31 offices in the US and Europe. S3 is also proud to be nationally recognized as both a Military Friendly and Military Spouse Friendly Employer.

As an S3 employee, you are eligible for a full benefits package which may include: Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan, Vacation Package, Life & Disability Insurance Plans, Flexible Spending Accounts, and Tuition Reimbursement.

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.  The four pillars of our company are to: Set the bar high for what a company should do, create jobs, offer people an opportunity to succeed and change their station in life, and improve the communities where we live and work through volunteering and charitable giving.

Strategic Staffing Solutions is an Equal Opportunity Employer

Job ID: JOB-182175
Publish Date: 27 Sep 2021

Tagged as: Loan Servicing Specialist