Financial Services/Banking/Insurance

Loan Servicing Representative


Strategic Staffing Solutions


Strategic Staffing Solutions is currently looking for a Loan Servicing Representative for a contract opportunity with one of our largest clients!

Job Title: Loan Servicing Representative

Location(s): Charlotte, NC

Role Type: W2 ONLY

Contract Length: 3 months with the potential for extension/conversion.

How to Apply: send resume and contact information to Corey Rennie, Sourcing Specialist, at

Job Description/Responsibilities:

  • Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and re-conveyances.
  • Identify opportunities to improve loan servicing process within established procedures.
  • Perform routine tasks for Loan Servicing functional area including reviewing, researching, processing.
  • Respond to written and phone inquiries of low to moderate complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing functional area.
  • Regularly receive direction from Loan Servicing supervisors and escalate customer questions and issues to more experienced individuals.
  • Interact with immediate Loan Servicing team on loan applications, processes, documentations, claim insurance handling, or related loan servicing tasks, as well as internal and external customers.

Required Qualifications/Experiences:

  • 6+ months of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.
  • Payment Processing
  • Loan Maintenance
  • Back-office servicing
  • Attention to Detail
  • Quality/Accuracy

The S3 Difference

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.  The four pillars of our company are to:

  • Set the bar high for what a company should do
  • Create jobs
  • Offer people an opportunity to succeed and change their station in life
  • Improve the communities where we live and work through volunteering and charitable giving

As an S3 employee, you’re eligible for a full benefits package that may include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement

Job ID: JOB-204022
Publish Date: 11 Jul 2022

Tagged as: Loan Servicing Representative