Financial Services/Banking/Insurance

Loan Servicing Representative


Strategic Staffing Solutions

Job Title: Loan Servicing Representative

Duration: 12+ Month Contract Position (W2 ONLY NO C2C)

Must be fully vaccinated against Covid-19 with proof of vaccination to be considered for this position

Location: Billings MT On-Site 8:30 A.M. to 5:00 P.M. Monday through Friday

To apply: Please email your resume in Word Format to Justin Farmer at: and Reference Job Order #: 190155 or Click the Apply Button.

Strategic Staffing Solutions (S3) seeks a Loan Servicing Representative for a contract term at one of our top Financial Corporations. This position requires that the selected candidate can be located anywhere in Billings MT

 Job Description:

  • Support Loan Servicing functional area or processes.
  • Identify opportunities to improve various areas within Loan Servicing and recommend solutions.
  • Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature.
  • Perform moderately complex administrative, transactional, operational, or customer support tasks.
  • Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing.
  • Receive direction from Loan Servicing supervisors.
  • Escalate non-routine questions to experienced individuals.
  • Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations.
  • Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers.
  • Provide guidance to less experienced peers.


  • 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.
  • SHAW/Hogan/CLAUDE Experience
  • Intermediate Microsoft Office skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
Strategic Staffing Solutions (S3), based in Detroit, Michigan, prides itself on being an international, woman-owned, $300+ million IT and Business Services Corporation with 30+ years of service. We are ranked 16th among the largest staffing firms in the US by Staffing Industry Report, 6th largest IT Diversity staffing firm, and are one of five companies nationally certified as a Charter Partner with Staffing Industry Analysts. S3 provides IT consulting, customized project solutions, vendor management programs and executive search services to financial institutions, insurance, energy, oil/gas, telecommunication, government, retail, and health care industries worldwide.  We have more than 3,600+ consultants and 31 offices in the US and Europe. S3 is also proud to be nationally recognized as both a Military Friendly and Military Spouse Friendly Employer.
The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.  The four pillars of our company are to: Set the bar high for what a company should do, create jobs, offer people an opportunity to succeed and change their station in life, and improve the communities where we live and work through volunteering and charitable giving.
Strategic Staffing Solutions is an Equal Opportunity Employer

Job ID: JOB-190155
Publish Date: 14 Jan 2022

Tagged as: Loan Servicing Representative