Strategic Staffing Solutions
Job Title: Incident Response Analyst
Location: Chandler, AZ
Job Type: Full-Time
Pay:
Position Overview:
We are seeking a highly motivated Incident Response Analyst to join our Security Operations team. The ideal candidate will have a strong background in handling incident response tickets, with the ability to manage and resolve tickets independently or escalate appropriately when necessary. This role requires calmness under pressure, technical expertise, and a commitment to maintaining a secure operational environment.
Key Responsibilities:
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Serve as the first point of contact for handling and resolving incident response tickets within a fast-paced environment.
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Analyze and resolve Tier 1 incidents from beginning to end or escalate to Tier 2 teams as needed.
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Monitor, analyze, and respond to alerts from security tools and systems.
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Document incidents, resolutions, and escalation procedures within the ticketing system.
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Maintain detailed and accurate records of activities and incidents handled.
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Ensure timely processing of 2–15 incident tickets daily.
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Collaborate with senior analysts and other IT teams to ensure efficient resolution of security incidents.
Must-Have Qualifications:
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3+ years of hands-on experience in a SOC or cybersecurity analyst role.
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Proficiency in EXOR or similar ticketing systems.
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Experience with NetWitness for deep packet inspection and network traffic analysis.
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Experience working with SOAR platforms to automate and orchestrate security responses.
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Strong working knowledge of Splunk SIEM for threat detection and incident response.
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Ability to work effectively under pressure and manage multiple tickets and tasks simultaneously.
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Strong analytical, communication, and documentation skills.
Preferred Attributes:
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Security certifications such as CompTIA Security+, CEH, SSCP, or similar.
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Familiarity with incident response frameworks (NIST, MITRE ATT&CK, etc.).
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Detail-oriented with a proactive mindset and a strong sense of urgency.
Job ID: JOB-241986
Publish Date: 11 Jun 2025