Strategic Staffing Solutions
Job Title: Healthcare Administrative Coordinator
Duration: 12 months with the chance of extending or converting.
Location: Detroit, MI
Schedule: Remote (Must be local to Michigan)
Max Pay Rate: 24/HR
Engagement Description:
Provide customer service support (membership and billing web-based tools) to external agent and group customers who received help from the help desk phone line. Additionally, conduct special assignments as requested, analyze membership reports, and resolve external customer membership issues.
Preferred Skills/Experience:
- Working knowledge of the self-servicing applications and operating systems considered a plus (eMVP, eBilling, Secured Services, Members Edge, GroupCRM).
- A minimum of 2-3 years of healthcare (membership & billing specific) experience is preferred.
Top 3 Required Skills/Experience
- Two years of customer service experience required; help desk experience preferred.
- Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines and have effective verbal and written communication and interpersonal skills required.
- Effective analytical (attention to detail), and problem-solving skills to identify, evaluate, and recommend application/system solutions required
Education/Certifications:
- High School Graduate or GED equivalent required. Two years college preferred
Job ID: JOB-241905
Publish Date: 03 Jun 2025