Strategic Staffing Solutions
Title: Pharmacy Technician – Call Center
Location: Detroit, MI (Hybrid schedule; On-site on rotational basis)
Duration: 6+ Months
Schedule: Monday thru Friday 8am and as late as 6pm on in office days
Role Type: W2 Contract Engagement
Note: Multiple openings
Engagement Description
This Pharmacy Technician Role is within a remote contact center. We service Medicare Part D Members and Providers. Our goal is to handle inbound mail related to M3P program, as well as Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).
Top 3 Required Skills/Experience
- Retail Pharmacy experience – at least 2 years
- Good computer skills (Typing, Outlook, Excel, etc.)
- Good fundamental knowledge of drug names and drug classes
Required Skills/Experience
- Exceptional Customer Service
- Detail Oriented
- Ability to multi-task
- Willingness to accept change
Preferred Skills/Experience
- Call center experience
- CMS knowledge
Education/Certifications
- CPhT preferred (Certified Pharmacy Tech licensed)
*Beware of scams. S3 never asks for money during its onboarding process
Job ID: JOB-241406
Publish Date: 07 May 2025