Strategic Staffing Solutions
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!
This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.
“Beware of scams. S3 never asks for money during its onboarding process.”
Job Title: Injury Adjuster
Contract: 12+ Months
Hybrid Work- 3 days in office
Location: Phoenix, AZ
Job ref# 241359
Job Description:
As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury and UM claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and compassion.
Duties:
- Identifies and manages existing and emerging risks that stem from business activities and the job role.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
- Follows written risk and compliance policies, standards, and procedures for business activities.
- Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations) and UM claims, as well as all auto physical damage associated with those claims.
- Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims.
- Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.
- Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.
- Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.
- Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.
- Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
- Supports workload surges and/or Catastrophe Operations as needed.
- May act as an informal resource for team members with less experience.
Requirements:
- High School or General Equivalency Diploma.
- 1 year of injury adjusting experience.
- 2 years of auto liability claims adjusting experience
- Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.
- Proficient negotiation, investigation, communication, and conflict resolution skills.
- Demonstrated time-management and decision-making skills.
- Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.
- Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.
- Ability to exercise sound financial judgment and discretion in handling insurance claims.
- Proficient knowledge of coverage evaluation, loss assessment, and loss reserving.
- Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts
What sets you apart:
- 4 or more years auto liability/casualty adjusting experience
- 1yr Medical experience to include coding and billing or EMT
- Ongoing Professional Development with a focus on Insurance
- Bachelors degree or higher
- US military experience through military service or a military spouse/domestic partner
- Having experience with Guidwire!!
Job ID: JOB-241359
Publish Date: 05 May 2025