Strategic Staffing Solutions
Senior Business Analyst
Location: Charlotte, NC
Duration: 24 Months
W2 ONLY, No C2C
Position Overview
We are seeking two detail-oriented and proactive Product Coordinator / Business Analysts to join our team. This role is critical in ensuring the seamless coordination of tasks and initiatives, with a strong emphasis on ensuring meetings are well-prepared, creating comprehensive meeting minutes, deriving actionable tasks, and maintaining clear reporting structures. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional organizational skills.
Key Responsibilities
JIRA (Critical Responsibility)
- Understanding the Jira process as outlined for the team, including best practices, capturing key reporting and query field values
- Tracking Status in Jira for Features, Stories, Tasks an Issues using manual queries and reports
Documentation / Business Requirements Writing (Critical Responsibility)
- Participating in key requirement discussions to understand the and note down Key decision, Action Items, Key Requirements and make notes during the meeting
- Converting Meeting Notes into relevant requirement documentation working closely with Product Manager/Lead
- Taking Initiative to Follow up with specific team on Open items, using chat, or setting up specific topic calls to get them to closure
- Creating simple flowcharts based on the discussion around Ops Process or System processing requirements
Meeting Agenda Management
- Collaborate with Product Leads and Subject Matter Experts to create detailed meeting agendas to ensure all critical topics are addressed
- Facilitate agendas during calls, ensuring discussions remain on track and objectives are met
- Work ahead of meetings to collaborate with resources, ensuring they provide updates and relevant materials prior to scheduled calls
Meeting Minutes
- Accurately transcribe detailed meeting minutes, capturing key discussions, decisions, and action items with precision
- Ensure minutes are documented and distributed promptly, serving as a single source of truth for meeting outcomes
- Please note: Unfortunately transcribing from recordings is not possible
Task Follow-Up
- Actively follow up with task owners to ensure timely progress and completion of assigned tasks
- Identify and escalate blockers to appropriate stakeholders
Reporting
- Maintain detailed PowerPoint and Excel reports on task progress, initiative status, and key milestones for both task-level and initiative-level tracking
Knowledge Base Management
- Maintain a centralized repository of questions, decisions, and recurring topics for easy reference and continuity
- Regularly update and curate the knowledge base to ensure relevance and accuracy
Strong MS Office (higher than intermediate expertise in Excel, Word, and PowerPoint)
Qualifications
Essential Skills:
- Proven ability to facilitate meetings and create comprehensive and detailed meeting minutes
- Proficiency in PowerPoint, and inherent attention to detail. for maintaining clear and professional presentation materials
- Strong task management and organizational skills
- Excellent follow-up capabilities to ensure task owners meet deadlines
- Proficiency in reporting
- Effective communication and interpersonal skills to liaise with stakeholders at all levels
Preferred Experience:
- Experience in project management, coordination or similar roles is beneficial but not required
- Familiarity with tools like JIRA, Confluence, or SharePoint is a plus
- Prior experience in a financial services environment is advantageous but not mandatory
Years of Experience:
- Not a determining factor; demonstrated capability in the above areas is the key criterion
Job ID: JOB-241065
Publish Date: 14 Apr 2025