Banking

Marketing Support Assistant

Contract

Strategic Staffing Solutions

Marketing Support Assistant – Customer Service

Location:  Ponte Vedra Beach, FL
Pay:  $20-25/hr W2
Duration:  6 Months

Job Summary:

We are seeking a Marketing Support Assistant to join our Customer Service team. This role is ideal for candidates with at least 6 months of marketing experience, particularly in artwork handling and proofing marketing materials. The position supports low-complexity initiatives and helps ensure marketing assets align with customer service standards and compliance guidelines.

The successful candidate will work within clearly defined procedures and parameters while developing a strong understanding of internal functions and processes. This is an excellent opportunity for a detail-oriented professional looking to grow their marketing experience in a corporate environment.

Key Responsibilities:

  • Assist with proofing marketing materials to ensure quality, accuracy, and brand consistency.
  • Provide support for low-complexity marketing or customer service initiatives.
  • Review and address basic/tactical issues or questions related to materials, policies, or processes.
  • Follow internal procedures and compliance requirements while escalating concerns as needed.
  • Offer general support to customer service teams in the execution of marketing-related tasks.
  • Exercise judgment within predefined parameters, with guidance from a supervisor.
  • Communicate clearly with internal stakeholders regarding updates, corrections, or approvals for marketing materials.

Qualifications:

  • Minimum 6 months of marketing experience required
  • Experience in artwork handling and proofreading marketing content
  • Strong attention to detail and organizational skills
  • Ability to follow structured workflows and processes
  • Clear communication skills, both verbal and written
  • Willingness to learn and develop within a customer service-oriented environment

Job ID: JOB-241053
Publish Date: 14 Apr 2025

Tagged as: Marketing Support Assistant