Strategic Staffing Solutions
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Strategic Staffing Solutions is currently looking for a Cisco UCCE Genesys developer with one of our largest clients!
Job Title: Cisco UCCE Genesys developer
Duration: 12 months
W2 contract engagement, No c2c.
Schedule: Remote
Key Skills:
- Cisco UCCE (CVP) – Customer Voice Portal
- Genesys Cloud CX
- Advanced SQL
- Bachelor’s degree in related field preferred.
- Five (5) years of relevant system solution development, testing and implementation work experience required.
Overall Service Description
Plan, develop, test and implement IT system solutions that improve business efficiency and productivity as well as support business strategies and goals.
Identify and communicate business needs and translate business requirements into technical system and functional specifications.
Support one or more highly complex or critical business processes/systems and may require design or integration of technical solutions that may cross multiple functions of the business.
Project team member for projects large in scope and high complexity; may be enterprise-wide.
Engagement Description
Cisco UCCE / Genesys CX Architect Developer
Development resource with ability to plan, develop, test and implement Genesys solutions that improve business efficiency and productivity as well as support business strategies and goals
Identify and communicate business needs and translate business requirements into technical system and functional specifications.
Support one or more highly complex or critical business processes/systems and may require design or integration of technical solutions that may cross multiple functions of the business. Project team members for projects large in scope and high complexity may be enterprise-wide.
Required Skills:
- API Integrations
- Service Integrations
- User Interfaces for both Cisco UCCE and Genesys CX One
Preferred Skills/Experience
• CRM Integrations
• API Integrations
• Service Integrations
• Cyara Testing Tool
• Genesys App Foundry Partner Integrations
• eGain Analytics
• Verint Workforce Optimization Suite
“Beware of scams. S3 never asks for money during its onboarding process.”
Job ID: JOB-239767
Publish Date: 09 Jan 2025