Customer Service

Associate Data Analyst

Contract

Strategic Staffing Solutions

Job Title:  Associate Data Analyst

Location: Salt Lake City, UT

Duration: 6 Months On-Site Required

Job Description:

  • Work directly with clients and external brokers to settle client trades and resolve any trade-related issues
  • You will have a book of clients or markets that you cover exclusively. You’ll be responsible for developing those relationships and providing top notch service across the trade life cycle.
  • Tap into your investigative skills to find answers to client queries and solutions for issues that arise daily
  • Investigate exceptions in our internal books and records to identify resolution, and escalate issues as they arise
  • Analyze and improve processes and procedures with an eye for reducing risk and eliminating repetitive effort
  • Help influence client behavior to achieve superior operational and client service outcomes

Preferred Skills:

  • Proficiency in Microsoft Excel, specifically pivot tables, look up functions, and general data analysis
  • VBA coding and Excel/Outlook macro experience a plus but not required

Education:

  • Bachelor’s degree

Job ID: JOB-237776
Publish Date: 11 Sep 2024

Tagged as: Associate Data Analyst