Business Analyst


Strategic Staffing Solutions


This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

Business Analyst 

Location: San Antonio, TX

On Site

Duration: 12+ Months


Job ref# 236360



  • Assists Business Process Team to analyze business processes/systems, identify inefficiencies and required controls, document procedures, track KPIs, etc.
  • Defines high-level application, relationships, flows, implementation of business (processes, activities, functions, information), applications, and creates business and system use cases or functional specifications
  • Collaborates with internal and external customers to elicit business concerns and develop workable solutions
  • Participates in planning initiatives, feasibility studies, cost/benefit analyses, and new systems design
  • Analyzes and suggests areas for cost control and reduction and develops business process flows
  • Works independently and collaborates with junior and senior stakeholders
  • Strong working knowledge of project management tools such as JIRA/Confluence
  • Experience supporting business requirements for large scale applications in the concerned domain
  • Knowledge of Defects tracking and release management

Top skills in order of importance and number of years of experience for each skill.

  • 3-5 years of policy or procedural document drafting, editing, and/or management
  • 2-5 years of project management or delivery of large-scale programs

What are the top technology tools this resource must have knowledge using?

  • Microsoft Office Suite, Salesforce, ServiceNow, Oracle

Brief description of the daily duties using the technology tools above:

  • Uses Microsoft Office Suite to edit and manage business program documents, will create and edits Knowledge Articles in ServiceNow, uses Salesforce and Oracle to research and validate process adherence.

What are some job responsibilities specific to your team for this role?

  • Works with Global Sourcing & Procurement (GSP) Business Process Ownership team to manage operational process inventory in support of its program modernization.
  • Will assist is routine and ad hoc updates to procurements, digital articles, and project management tools.


Job ID: JOB-236360
Publish Date: 09 Jul 2024

Tagged as: Business Analyst