Admin - Clerical

Account Advisor

Contract

Strategic Staffing Solutions

Job Title: Account Advisor

Duration: 6 Month contract; chance to extend/convert to full time.

Location: Baton Rouge, LA (Position will be remote however, onsite workdays will also be required on occasion)

Pay: $ 18/HR

Industry: Healthcare Industry

Required Qualifications:

  • Two (2) years call center experience
  • One (1) year call center experience
  • one (1) year FEP and/or Facets experience
  • Completion of a medical office assistant or medical coding diploma/certificate and
  • FEP and/or Facets preferred.
  • Must have the ability to remain diplomatic when dealing with internal and external customers.
  • Working knowledge of relevant PC software (Microsoft Office) is required.
  • Must be able to verbally communicate and handle stressful situations on the telephone in a call center environment approximately 95% of the time.
  • Ability to sit at a desk and answer calls for prolonged periods of time with pre-determined breaks.

Job Responsibilities:

  • Resolves benefits and claims inquiries via telephone from our members or providers in the call center.
  • Promotes and maintains a positive company image through direct contact with customers.
  • Complies with all laws and regulations associated with duties and responsibilities.

Job ID: JOB-236273
Publish Date: 01 Jul 2024

Tagged as: Account Advisor