Business Analyst


Strategic Staffing Solutions


This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

Job Title: Business Analyst

Contract: 12+ Months

Location: San Antonio, TX


Job Order #:235921

Job Description:  

  • Under supervision, assembles, analyzes, and documents client s business requirements
  • Defines high-level application, relationships, flows, implementation of business (processes, activities, functions, information), applications, and creates business and system use cases or functional specifications
  • Assists in creation of business requirement documents (BRD) that sets out project requirement including costs, objectives, milestones, and timelines
  • Performs business analysis and project management support for his/her area. Interprets data and provides analysis results to derive actionable insights
  • Assists in the development of detailed functional specifications including function models, process flow diagrams and report and screen layouts
  • Assists in the presentation of recommendations and solution designs
  • Coordinates with testing team in planning and executing system integration testing and regression testing
  • Participates in resolving any functional issue in post-production environment during the cutover period
  • Supports the senior stakeholders in preparing user guides and provide user training
  • Good understanding of Agile methodology and SDLC
  • Knowledge of scripting and database languages such as Oracle PL/SQL, MySQL etc.
  • Knowledge of project management tools such as JIRA/Confluence
  • Experience supporting business requirements for large scale applications in the concerned domain                                

List the top three skills in order of importance and number of years of experience for each skill.

  • Tableau dashboard creation (2+ yrs)
  • Workforce Management (2+ yrs)
  • Performance Management (2+ yrs)

What are the top three technology tools this resource must have knowledge using?

  • Tableau, NICE WFM, NICE Performance Management (NPM)

Can you please provide a brief description of the daily duties using the technology tools above?

  • Maintain system configuration, trouble shoot, build dashboards.
  • What are some job responsibilities specific to your team for this role?
  • Maintain system configuration, trouble shoot, build dashboards.
  • Please provide any details that will be helpful for Supplier to find the right candidate for job.
  • Must have at least 2 of the 3 required skills (Tableau creation experience, NICE WFM, and/or NPM).

Job ID: JOB-235921
Publish Date: 06 Jun 2024

Tagged as: Business Analyst