IT Business Analyst


Strategic Staffing Solutions


Strategic Staffing Solutions is currently looking for an IT Business Analyst for a contract opportunity with one of our largest clients located in Charlotte, NC!

Title: IT Business Analyst

Location: Charlotte, NC (Hybrid schedule)

Duration: 12+ Months

Role Type: W2 contract engagement

Job Description

Responsible for all IT business consulting activities focused on the AVEVA OSIsoft PI Portfolio across all business groups and functions across the enterprise, serving as the primary interface between business groups and IT.  Incumbent responsible for understanding the work processes of the assigned business groups and evaluating and integrating IT products and services into the business functional areas to meet business needs or business process improvements.  Provides technical knowledge to ensure efficient design, development, implementation, and support of systems and interfaces with programmers to explain solutions. Responsible for overall customer satisfaction, customer communications, problem resolution consultation or oversight, and development and adherence to service level agreements. Responsible for IT representation on assigned business areas steering teams, quality improvement teams, and continuous improvement teams, project implementation teams and working groups. May also participate in the testing and evaluation of new IT solutions. Employees at this level participate in project implementations to understand impacts to their assigned business groups.


  • Consult with assigned business groups on IT needs, directions, and solutions providing hardware, software & infrastructure planning, consultation, technical advice, functional advice, and direction in support of assigned business group strategies.
  • Develop consistent communications for assigned business groups regarding IT products, solutions, and schedules and develops proper communication method for planned or emergent IT work.
  • Provide project management support for customer IT projects or participates in IT related projects for business group.  
  • Serve as a customer advocate, representing needs and directions of the business unit to IT organization.
  • Promote IT education within assigned business group.
  • Participates in the evaluation of new applications and the identification of system requirements for planning purposes.
  • Demonstrated strong analytical and communication skills.
  • Ability to work effectively with customers, IT management and teammates.
  • Have knowledge of and be able to resolve complex technical and functional problems with a variety of unique business products and applications.
  • Demonstrated ability to gather requirements and develop business cases,
  • Minimum of 3 years experience in participating in delivering IT projects.

The S3 Difference

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.  The four pillars of our company are to:

  • Set the bar high for what a company should do
  • Create jobs
  • Offer people an opportunity to succeed and change their station in life
  • Improve the communities where we live and work through volunteering and charitable giving

As an S3 employee, you’re eligible for a full benefits package that may include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement

Job ID: JOB-235676
Publish Date: 22 May 2024

Tagged as: IT Business Analyst