IT Field Technician


Strategic Staffing Solutions


Strategic Staffing Solutions is currently looking for an IT Field Technician for a contract opportunity with one of our largest clients located in Detroit, MI!

Title: IT Field Technician

Location: Detroit, MI (Onsite/Field)

Duration: 12+ Months

Role Type: W2 contract engagement

Job Description:

In field technical support of various Panasonic Toughbook (MDT) and supporting infrastructure including, docks, stands, wiring harnesses and 12 volt system.

Key Accountabilities

  • Basic Troubleshooting
  • Primary Applications (ADMS ClickSoft)
  • Mapping within Primary Applications
  • MDT Diagnostic Tool (Netmotion)
  • Vehicle wiring
  • Voltage Checking
  • Desktop Apps (MDT Diagnosis Tool, MDT Printer set up, Mappoint, GT Viewer)
  • Hardware review of different MDT’s
  • Review of docking solutions and reoccurring challenges
  • Bios Settings
  • General MDT repair (Replacement of CMOS, hard drive, screen protector, main battery, internal modem, internal GPS replacement)

Minimum Education & Experience Requirements

  • Associates degree in related field and 1-2 years experience or a High School diploma or GED and 3-5 years prior experience.

Other Requirements

  • Valid Drivers License and Valid Car Insurance Required.
  • Ability to lift 50 lbs.
  • Reliable transportation which can carry 300 lbs.
  • Customer support skills and phone skills.
  • Knowledge and familiarity with PC setup and installation of software.
  • Able to use basic test equipment such as: VOM, T1 tester, fiber tester, data circuit tester, RF wattmeter, RF service monitor, Antenna tester, protocol analyzer, spectrum analyzer.
  • Provides 24 x 7 trouble response when needed.
  • Passes initial Department of Transportation (DOT) drug screens and random drug testing

The S3 Difference

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.  The four pillars of our company are to:

  • Set the bar high for what a company should do
  • Create jobs
  • Offer people an opportunity to succeed and change their station in life
  • Improve the communities where we live and work through volunteering and charitable giving

As an S3 employee, you’re eligible for a full benefits package that may include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement

Job ID: JOB-234595
Publish Date: 20 Jun 2024

Tagged as: IT Field Technician