Information Technology

ERP Business Analyst

Permanent

Strategic Staffing Solutions

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for an ERP Business Analyst for a direct-hire opportunity with one of our largest clients located in Wixom, MI!

Title: ERP Business Analyst

Location: Wixom, MI (Remote with some on-site required)

Role Type: Direct Hire / FTE

As a Business Analyst with direct ERP and CRM experience, you will play a pivotal role in analyzing business requirements, implementing solutions, and driving improvements in our ERP and CRM systems. You will work closely with stakeholders, end-users, and IT teams to ensure the effective use of technology to meet business objectives.

Qualifications:

  • Bachelor’s degree in Business, Information Technology, or a related field.
  • 4+ years of direct experience proven experience as a Business Analyst with a focus on ERP, CRM, or other Business Software systems.
  • Strong knowledge of various ERP and CRM systems, with experience in implementation, customization, and support.  Microsoft Dynamics preferred.
  • Proficiency in requirements gathering and documentation.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with the ability to solve complex problems.
  • Strong project management and organizational skills.
  • Relevant certifications in ERP and CRM systems are a plus.

Responsibilities:

  • Requirements Gathering: Collaborate with business stakeholders to elicit, document, and validate business requirements related to ERP and CRM systems.
  • System Analysis: Analyze existing ERP and CRM systems to identify opportunities for improvement, optimization, and automation.
  • Solution Design: Work closely with sales and technical teams to define solutions and workflows that align with business needs and objectives.
  • Data Analysis: Analyze client data within ERP and CRM systems to make recommendations on improvements and advancements in their Client Service efforts.
  • Solution Documentation: Work direct with Sales Team to define high level work-scope and future-state process diagrams (Statements Of Work) based on your analysis, findings, and suggestions in order for the Sales Team to provide accurate quotes to their clients.

Job ID: JOB-232962
Publish Date: 11 Jan 2024

Tagged as: ERP Business Analyst