Desktop Support Technician


Strategic Staffing Solutions

Job Title: Desktop Support Technician

Duration: 12 Month contract with chance to extend/convert to full time. 

Location: Greeley, CO (ONSITE)

Pay: $ 40-43/HR

Industry: Chevron

Required Qualifications:

  • Candidate should have 5 years combined experience and be proficient in supporting the following technologies:
  • Active Directory Administration
  • Windows 10 Operating System advanced troubleshooting; proficient using Windows registry
  • Microsoft Office 365 support and advanced troubleshooting.
  • Hardware troubleshooting with the ability to pinpoint hardware vs. software issue
  • General knowledge/troubleshooting for Macs, Networking, and Microsoft Intune

Job Responsibilities:

  • Primary desktop support for Windows Operating System, Mobile Device Management Infrastructure, and Video Conferencing systems.
  • Ensures consistent processes, procedures and technologies are utilized across partners enterprise environment.
  • Document recurring issues in the partners Knowledge Base
  • Document in detail case status and tasks / work completed with end users in the partners ITSM system
  • Responsible for racking and stacking of physical devices
  • Installing new ethernet cabling (Mass cabling requirements to be handled through a vendor)
  • Basic Networking troubleshooting skills
  • Connect to device console and sharing screen through Microsoft teams/Webex
  • Follow partners required safety protocols and complete regular trainings on safety and compliance

Job ID: JOB-232239
Publish Date: 27 Oct 2023

Tagged as: Desktop Support Technician