Desktop Support Technician


Strategic Staffing Solutions


Title: Desktop Support Technician

Location: Caledonia, MI

Duration: 6- Months 

Required Skills:

  • 2+ years in Deskside support, building and configuring Windows units for internal customers. A+ and hardware troubleshooting skills are preferred.


  • This position will focus on desktop support work and involvement in the Calendonia Imaging Lab initiatives.
  • Work includes building and configuring Dell and Lenovo laptops and desktops with Microsoft Windows 10, Outlook 365, all Office products, and various stand-alone applications, such as SAP, Quick 32, Altiris, and many others.
  • This will involve working in a group environment to identify, troubleshoot, and resolve customer issues.
  • End-User configurations will also be required; Host/Participate in meetings and engage various groups across all pillars of IT to identify and test imaging solutions, issues encountered, and available desktop or laptop configuration.
  • Work directly with business customers to plan, support, and provide event assistance.
  • Install, troubleshoot, and repair personal computer systems and other peripherals; provides technical support for client operating systems (Windows 10).
  • Participates in resolving Service Desk problem tickets and coordinating warranty work with vendors on all supported systems; maintains networking technology and protocols knowledge.

TO APPLY: Please email your resume in Word Format to Chris Aguilar at: and Reference Job Order #:226379 or Click the Apply Button.

Job ID: JOB-226379
Publish Date: 17 May 2023

Tagged as: Desktop Support Technician