Customer Service

Customer Service – Tele-greeter

Contract

Strategic Staffing Solutions


Job Title:
Customer Service – Tele-greeter  

Location:  100% Remote 

Duration: 3-6 months 

Full-time– 40 hours/week

 Work schedule- Monday-Friday 9:00am-5:00 pm EST (5 8-hour shifts per week)

6:00 AM – 2:00pm CA Time 


Job Summary

  • In this Call Center position, you will receive and respond to incoming telephone inquiries, and may follow up through outbound calls. You will communicate with current and prospective clients regarding new sales and additional products and coverages.
  • Positively impact the net written premium by direct marketing products and coverages to insureds and potential insureds
  • Communicate with prospects, establish rapport, and encourage buying interest before transitioning customer to a licensed representative
  • Enter basic information into the company database for multiple products and/or services as well as tracking call activity.

Requirements


  •  Education – High School diploma or equivalent preferred
  • 1 or more years of customer-facing experience is preferred; prior Call Center experience is a plus
  • Strong verbal communication skills
  • PC and software skills and ability to learn new systems and technologyAnswering phones
 

Job ID: JOB-205679
Publish Date: 17 Aug 2022

Tagged as: Customer Service - Tele-greeter