Customer Service

Customer Relations Specialist


Strategic Staffing Solutions


Strategic Staffing Solutions is currently looking for a Customer Relations Specialist for a contract opening with one of our largest clients.

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

Locations: Phoenix, AZ

On Site

Duration:  24 months

Reference Job Order #: 230876

Job Description:

  • Receives, processes, and fulfills member service requests for life and health insurance policies through various member contact channels.
  • Applies foundational member servicing techniques.
  • Asks questions to discover key information and life events in order to understand the member need, and documents relevant information.
  • Recognizes member verbal cues and potential opportunities to meet the member s need through a product or service.
  • Encourages member to take action to address needs and opportunities.
  • Supports enterprise business goals through the achievement of quality and member experience measures.

Minimum Education:

  • High School Diploma
  • General Equivalency Diploma

Minimum Experience:

  • Up to 1 year of relevant customer service or sales experience.

Job ID: JOB-230876
Publish Date: 29 Aug 2023

Tagged as: Customer Relations Specialist