Information Technology

Configuration Management Engineer (Remote)

Contract

Strategic Staffing Solutions

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

Strategic Staffing Solutions (S3) is currently looking for a Configuration Management Engineer (Remote) for a contract opening with one of our largest clients in St Louis, MO.

This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO C2C eligibility for this position.  The details are below.

Configuration Management Engineer (Remote)

Role Summary:

Seeking qualified candidates to fill the role of Configuration Management Engineer for the Configuration Management System and CMDB Team. This person will work with multiple IT process owners and disciplines, ranging from Server and Network Operations to Change and Incident Management as examples. Role is successful operation of the Configuration Management System (CMS) accordance with governance and compliance requirements established in accordance with our internal partners and ITSM best practices.

Responsibilities:

  • General knowledge of ITIL processes and understands relationships amongst ITSM modules
  • Working knowledge of Configuration Management Systems and CMDB
  • Working knowledge of ITSM Tooling, such as ServiceNow
  • Working knowledge of discovery tools, preferably ServiceNow Discovery
  • Strong reporting skills, to include Microsoft Excel
  • Solid performance with minimal supervision, coaching and feedback
  • Works largely through self-directed effort or partnering with others
  • Functions well in large-scale, complex, environment
  • Shared day-to-day responsibility for the overall CMS data accuracy and currency of automated jobs
  • Responsible for all data interfaces with automated discovery tools, domain-level configuration tools, and ITSM applications (to include integration with external data sources, etc.)
  • Proposes CMS design service improvements
  • Evaluates CMS operational effectiveness and efficiency
  • Monitors CMS availability and performance
  • Ensures all authorized changes are reflected in CMS (in scope)
  • Partners with Data Owners and Stakeholders to conduct audits of CMDB data
  • CMDB Portal development a strong plus

Qualifications:

  • College degree in Engineering, Information Systems, related field, or equivalent work experience
  • Strong ITIL foundation awareness
  • Broad knowledge of IT Infrastructure and major application architectures
  • Strong ServiceNow development (CMDB-focused) and ServiceNow product familiarity two years or more experience working in the platform is preferred
  • Microsoft SQL Server and Oracle experience/knowledge a plus
  • Ability to work collaboratively with others to deliver essential functions
  • Ability to meet deadlines and balance multiple deadlines
  • Ability to adapt in a dynamic work environment and make independent decisions
  • Process and governance oriented
  • Strong attention to detail
  • Strong customer service focus
  • Measurement/metrics oriented with continuous improvement mindset; dashboards a plus
  • Demonstrated effective leadership and analytical skills
  • Advanced written and verbal communication skills are a must
  • Knowledge of PBM, healthcare industry helpful
  • Knowledge of Agile methodology and tools such as Jira

How to Apply:  send resume and contact information to Joseph Payne, Sourcing Specialist, at JPayne@strategicstaff.com .

The S3 Difference:

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to:

  • Set the bar high for what a company should do
  • Create jobs
  • Offer people an opportunity to succeed and change their station in life
  • Improve the communities where we live and work through volunteering and charitable giving

As an S3 employee, you’re eligible for a full benefits package that may include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement

Job ID: JOB-207116
Publish Date: 16 Sep 2022

Tagged as: Configuration Management Engineer (Remote)