Admin - Clerical

Clinical Intake Phone Specialist


Strategic Staffing Solutions

Job Title: Clinical Intake Phone Specialist 

Location:  100% Remote. Candidates MUST reside in one of the four states in which Cambia operates: Oregon, Washington, Idaho or Utah.

Duration: 6 months with chance of full time 

Pay Rate: 20/HR

Job Summary

  • Clinical Intake Phone Specialists are the primary telephone contact to provide information, benefits, eligibility, education, and assistance to internal and external customers regarding Utilization Management (UM), Care Management (CM), and Disease Management (DM) programs.


  • Intermediate computer skills (e.g. Microsoft Office, Outlook, Internet search) and experience with health care systems documentation (EMR, billing, claims).
  • Excellent verbal and interpersonal communication skills and courteous telephone etiquette.
  • Strong customer service skills including listening, patience, empathy, maintaining confidentiality and focus on meeting customer needs.
  • Strong organization, data entry and administrative skills.
  • Ability to work independently, to prioritize work, meet deadlines and achieve operational standards.
  • Basic knowledge of medical terminology, anatomy and coding and understanding of clinical services department programs (UM, CM, DM) and operations preferred.


Job ID: JOB-208883
Publish Date: 30 Oct 2022

Tagged as: Clinical Intake Phone Specialist