Strategic Staffing Solutions
Job Title: Clerical/Secretarial
Contract: +6 Months
Location: Sioux Falls, SD
Job/Role Description:
- Performs a variety of operational tasks for the most complex processes or functions.
- Takes accountability for the entire process from receipt of work to resolution and closure.
- Tasks require coordination of information among various operational areas and customers.
- Receiving and reviewing incoming work, contacting appropriate resources as needed; entering transactions into CRT/PC, verifying accuracy; balancing general ledger accounts; resolving complex customer issues using multiple resources and records; preparing, editing, distributing, and/or correcting specialized and/or complex documents.
- Works under general supervision following established procedures.
- Exercises some judgment within guidelines.
- Considered a subject matter expert on operational issues related to process or function.
- Acts as escalation point for less senior processors for complex issues or transactions, providing training as needed.
Required Qualifications:
- 3+ years of operations experience demonstrated through work or military experience.
- Strong analytical skills with high attention to detail and accuracy.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to independently provide summary and recommendations on operational data Basic Microsoft Office skills.
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
Job ID: JOB-226722
Publish Date: 25 May 2023