Human Resources

Case Management Rep

Contract

Strategic Staffing Solutions

Job Title: Case Management Rep
Location:
Remote
Duration:
6-month contract

How to Apply: Send resume in MS word format to, Reginald Dykes at: rdykes@StrategicStaff.com com and Reference # 204326.

Required Qualifications:

  • Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance.
  • Use technical expertise in the designated area and resolve escalated issues.
  • Provide feedback and present ideas for improving or implementing processes and customer support. Perform complex operational and customer support initiatives within Operations functional area.
  • Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures.
  • Apply technical knowledge and expertise to perform work and action requests.
  • Provide subject matter expertise and interpretation of procedures to staff.
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals. Interact with internal customers.
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Desired Qualifications:

  • Experience in Workday or PeopleSoft Preferred
  • HR Experience .
  • East Coast Time Preferred

Job ID: JOB-204337
Publish Date: 20 Jul 2022

Tagged as: Case Management Rep