Strategic Staffing Solutions
Job Title: Case Management Rep
Location: Remote
Duration: 6-month contract
How to Apply: Send resume in MS word format to, Reginald Dykes at: rdykes@StrategicStaff.com com and Reference # 204326.
Required Qualifications:
- Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance.
- Use technical expertise in the designated area and resolve escalated issues.
- Provide feedback and present ideas for improving or implementing processes and customer support. Perform complex operational and customer support initiatives within Operations functional area.
- Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures.
- Apply technical knowledge and expertise to perform work and action requests.
- Provide subject matter expertise and interpretation of procedures to staff.
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals. Interact with internal customers.
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Desired Qualifications:
- Experience in Workday or PeopleSoft Preferred
- HR Experience .
- East Coast Time Preferred
Job ID: JOB-204337
Publish Date: 20 Jul 2022