Information Technology

Business Analyst


Strategic Staffing Solutions


Strategic Staffing Solutions is currently looking for a Business Analyst for a contract opportunity with one of our largest clients located in Detroit, MI!

Title: Business Analyst

Location: Detroit, MI (Hybrid onsite/remote)

Duration: 8+ Months

Role Type: W2 Contract Engagement

Engagement Description

Support grooming and refining the new knowledge management system (Knowledge Hub). Specific tasks the contractor will complete include:

  • Conversion of content to scenario format
  • Grooming the menu folders to ease navigation for users
  • Testing enhancements and potential NASCO integration features
  • Reporting/Gamification

Top 3 Skills:

  • Written communication, ability to: review multiple sources and document required information, take complex topics and create simple documents for an audience, create process flows and procedural documentation
  • Verbal communication, ability to: ask questions to learn more about subject matter, effectively communicate with subject matter experts, teammates, and leadership
  • Self-starter and ability to work independently

Required Skills/Experience:

  • Previous experience creating documentation, processes, or procedures.
  • Strong organizational skills/ability to manage multiple assignments
  • Data analysis

Preferred Skills/Experience:

  • Working in a Knowledge Management System
  • Previous experience creating documentation for customer service areas


  • Bachelor’s Degree – English, Journalism, Communication, or any other degree related to communication or user experience and design

The S3 Difference

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.  The four pillars of our company are to:

  • Set the bar high for what a company should do
  • Create jobs
  • Offer people an opportunity to succeed and change their station in life
  • Improve the communities where we live and work through volunteering and charitable giving

As an S3 employee, you’re eligible for a full benefits package that may include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement

Job ID: JOB-219030
Publish Date: 10 Feb 2023

Tagged as: Business Analyst