Strategic Staffing Solutions
Job Title: Customer Service Representative – bilingual preferred
Duration: 18 months (W2 ONLY NO C2C)
Location: PORTLAND OR
To apply: Please email your resume in Word Format to Aaron Patrick at: APatrick@strategicstaff.com and Reference Job Order #: 205287 or Click the Apply Button.
Job Description:
- Support customers with inquiries on financial products and services.
- Identify ways to improve customer experience within established procedures.
- Perform routine customer support tasks by responding to and resolving customer inquiries and complaints.
- Receive direction from customer service supervisor.
- Escalate questions and issues to more experienced representatives.
- Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns.
Qualifications:
- 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Job ID: JOB-205287
Publish Date: 05 Aug 2022