Admin - Clerical

Associate Customer Service Representative

Contract

Strategic Staffing Solutions

Job Title: Customer Service Representative – bilingual preferred

Duration: 18 months (W2 ONLY NO C2C)

 Location: PORTLAND OR

To apply: Please email your resume in Word Format to Aaron Patrick at: APatrick@strategicstaff.com and Reference Job Order #: 205287  or Click the Apply Button.

Job Description:

  • Support customers with inquiries on financial products and services.
  • Identify ways to improve customer experience within established procedures.
  • Perform routine customer support tasks by responding to and resolving customer inquiries and complaints.
  • Receive direction from customer service supervisor.
  • Escalate questions and issues to more experienced representatives.
  • Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns.

Qualifications:

  • 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Job ID: JOB-205287
Publish Date: 05 Aug 2022

Tagged as: Associate Customer Service Representative